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NCOS Tier 1 Specialist — Customer Delivery
Job in
Rogers, Benton County, Arkansas, 72758, USA
Listed on 2026-07-20
Listing for:
Jw Logistics Operations Llc
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
JW Logistics Operations LLC seeks a NCOS Tier 1 Specialist to serve as the front-line of customer operations support. You will handle inbound calls, emails, and system alerts, monitor live deliveries, and coordinate with drivers, business centers, and customers to provide timely updates and resolutions.
In this role you will document interactions for real-time visibility, follow SOPs for case handling, and escalate when required.
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