Commercial Escrow Officer

Position Overview

In this role you will be responsible for establishing new commercial escrow accounts and processing escrow documents in accordance with established policies and procedures. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next‑generation solutions and results.

• Continually grow and service the business by providing outstanding customer service
• Complete simple and complex commercial real estate escrow transactions by determining requirements and acting as a neutral liaison between buyer, seller, and lender
• Work cross‑functionally with Underwriting to monitor and mitigate risk to the company
• Ensure that all funds are properly accounted for and disbursed in accordance with the terms of the contract
• Complete closing by reviewing, recording, and filing documents including preparing and distributing final closing statements and title, ensuring adherence to delivery dates and timelines
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
• Prepare legal documents for the closure of the sale
• Comply with regulatory requirements by adhering to and enforcing adherence to all applicable rules and regulations

• 2–4 years of escrow‑related experience as an Escrow Officer, preferably in Commercial
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication skills with both internal and external customers; uses various types of communication to meet expectations and build relationships
• Problem‑solving with strong organizational skills, detail orientation, and the ability to navigate internal and external resources to resolve issues
• May require escrow officer certification dependent upon state
• Comfortable working with technology and proprietary programs; adapts quickly to new software applications and technologies
• Thrives in contributing to a team, working together to deliver beyond customer expectations
• High School Diploma/Equivalent

$28.09 – $37.44 hourly

• Medical, dental, and vision coverage
• 401(k) retirement plan
• PTO, paid sick leave, and other paid time off
• Employee stock purchase plan
• Comprehensive benefits package

First American is an equal opportunity employer in every sense of the term.