Teller - Rogers-Main; part-time

Overview

Join the Generations Bank team as a Part-Time Teller in Rogers, AR, on Pleasant Grove Road. This onsite position involves delivering exceptional banking services and building relationships with clients in a customer-centric environment. The role emphasizes accountability and stewardship, with a supportive atmosphere that fosters professional growth. The bank offers policies like paid maternity and paternity leave and an Employee Assistance Program to support employees.

This opportunity is for a dedicated team member who values relationships and service, with the potential to grow your career in a flexible workplace.

Generations Bank prioritizes a diverse and talented workforce. We encourage team members to bring their full selves to work and are committed to serving the community. Our four core values guide everything we do:
ACCOUNTABILITY
, RELATIONSHIPS
, COMMUNICATION
, and STEWARDSHIP
.

• ACCOUNTABILITY: Our commitment s are to be completed fully, and helping fellow team members is part of the job.
• RELATIONSHIPS: We treat our team and customers with humility, dignity, and pride to reach our potential.
• COMMUNICATION: We proactively share ideas and information.
• STEWARDSHIP: We care for our assets and opportunities as if they were our own.

As a Part-Time Teller in Rogers, AR, you will build and deepen relationships with both consumer and business customers. Your primary responsibility is to provide exceptional customer service aligned with our customer-centric and stewardship-focused approach. This role involves daily client interactions to meet banking needs with professionalism and care.

• Transaction Processing:
  Accurately processes a high volume of consumer and business financial transactions, including deposits, withdrawals, check cashing, loan payments, and the issuance of negotiable instruments.
• Cash Management & Vault Operations:
  Maintains responsibility for cash drawer balancing and assists with vault operations, including daily opening/closing, balancing currency and coin, and processing shipments.
• Relationship Management:
  Builds and deepens customer relationships by providing exceptional service, resolving issues with initiative, and identifying opportunities to suggest relevant bank products and services.
• Compliance & Risk Mitigation:
  Adheres to bank policies, procedures, and federal regulations, including the Bank Secrecy Act (BSA), to ensure safety, soundness, and audit readiness of the branch.
• Product Knowledge:
  Maintains up-to-date knowledge of bank offerings, fees, and internal processes to provide accurate information and ensure high-quality service delivery.
• Administrative Support:
  Performs essential branch duties such as answering phones, directing callers, maintaining files, and handling basic clerical tasks like copying and faxing.

This part-time role is scheduled for 18-20 hours per week.

• BASIC QUALIFICATIONS – High school diploma or general education degree (GED).
• Experience: One or more years of customer service.
• Physical & Mental Demands: Ability to perform the essential physical and mental demands listed.
• Licensing: Valid driver’s license and the ability to travel to bank locations if necessary.

Get started with our team!

Applying for this position is straightforward if you feel it fits your skills and interests. Best of luck!