Senior Retail Banker - Rogers

Role Summary

As a Senior Retail Banker - Rogers, you will serve as a trusted point of contact for consumer and business customers, helping align financial needs with appropriate bank products and services. This role supports branch performance through consistent service quality and sound operational judgment.

• Build and deepen customer relationships through consultative conversations
• Recommend solutions across the Bank’s product and service offerings
• Execute retail banking transactions accurately and in accordance with policy
• Support branch operations and step into operational coverage when the Branch Manager is away
• Maintain thorough documentation and comply with all applicable procedures and regulations

Your day is spent onsite in Rogers, AR during normal business hours, balancing customer conversations with the steady rhythm of branch activity. You’ll greet familiar faces, learn what has changed in a customer’s goals, and document next steps with care. Between appointments, you’ll coordinate with colleagues to keep workflows moving smoothly and ensure details are handled accurately. When the Branch Manager is out, you’ll provide operational continuity—keeping the branch organized, responsive, and aligned with established standards through the close of business.

• High school diploma or general education degree (GED).
• 5 or more years of customer service.
• 3 or more years of retail banking experience.
• Ability to perform the essential physical and mental demands listed.
• Valid driver's license and the ability to travel to bank locations if necessary.

Medical, Dental, and Vision coverage; 401(k);
Life Insurance;
Flexible Spending Account (FSA);
Competitive Salary;
Paid Time Off (PTO);
Paid maternity and paternity leave; and Employee Assistance Programs (EAP) to support your well-being.

Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.