Manager-Specialty Pharmacy - NWA

Find your calling at Mercy! Responsible for the coordination, and implementation of Specialty Pharmacy Services at an assigned location. Ensure that all local, state and federal rules and regulations are followed in Mercy Pharmacy Services (MPS) Company 80 locations. Responsible for identifying potential and existing drug-related problems and taking appropriate actions to prevent or resolve them. Work closely with the medical staff to design and implement pharmaceutical protocols.

Facilitates the development and ongoing management of systems that promote desirable patient outcomes using safe, cost-effective medication therapy. Ensures the efficient utilization of resources to meet productivity and financial goals. Supports a compliant and effective 340B drug program. Coordinates specialty pharmacy services in collaboration with other pharmacy managers. Designs, implement and coordinates appropriate marketing programs to attract and maintain customer business.

Inspires a shared vision, demonstrating the value of change and presenting it to co-workers with enthusiasm. Models professional standards, having a positive attitude, and engaging co-workers to become leaders of change. The Manager-Specialty Pharmacy encourages the heart of co-workers by providing both public and private recognition and connecting on a personal level with those that they serve. Holds direct and indirect care providers accountable for their professional responsibilities and adherence to regulatory guidelines.

Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Position Details:

Manager Specialty Pharmacy

Location: Mercy Northwest Arkansas

The Manager Specialty Pharmacy is responsible for the coordination, oversight, and implementation of Specialty Pharmacy Services at the assigned location. This leader ensures full compliance with local, state, and federal regulations across Mercy Pharmacy Services (MPS) Company 80 sites. The role is responsible for identifying potential or existing drugrelated issues, taking proactive action to prevent or resolve them, and partnering closely with medical staff to develop and implement pharmaceutical protocols.

This position also supports the development and ongoing management of specialty pharmacy systems and workflows.

• Maintain strict confidentiality of patient, visitor, and coworker information and comply with all HIPAA Privacy Rule standards.
• Adhere to Mercy and departmental policies related to risk management, safety, medication use, security, fire safety, and infection control.
• Ensure compliance with all federal, state, and local laws, rules, and regulations.
• Use internal and external data to continuously improve pharmacy operations.

• Direct the development, implementation, and ongoing management of specialty pharmacy services; monitor program performance and report to pharmacy leadership.
• Lead initiatives involving technology, staffing models, scheduling, and formulary management that enhance pharmacy service levels.
• Develop and implement targeted pharmacy operational practices that improve patient care, safety, and cost effectiveness.
• Coordinate identification, resolution, and communication of pharmacy operational issues with other departments.
• Provide Medication Therapy Services, including patient assessment and clinical recommendations regarding medication selection, dosing, scheduling, contraindications, and interactions.
• Collaborate with medical staff to clarify orders and optimize drug therapy.
• Develop and update policies, procedures, and training materials for pharmacy programs and pharmaceutical care.
• Coordinate 340B pharmacy programs at eligible sites.
• Align specialty pharmacy services with Ministrywide initiatives.
• Provide accurate drug information to physicians, pharmacists, nurses, and other healthcare professionals.
• Ensure compliance with REMS programs and Limited Distribution Drug (LDD) requirements, including enrollment, renewals, training, and reporting.
• Ensure all coworkers are trained on REMS/LDD risks, monitoring, dispensing, and documentation…