Receptionist, Healthcare

Job description

We are seeking a dedicated and friendly Medical Receptionist to join our team. The ideal candidate will have a passion for healthcare, excellent patient engagement skills, and a commitment to upholding our core values of teamwork, excellence, compassion, integrity, and commitment. This role involves greeting patients, managing appointments, verifying insurance, and assisting with various administrative tasks.

• Greet patients with a warm and friendly demeanor.
• Manage patient check-in and check-out processes with accuracy and efficiency.
• Confirm and update patient demographics and insurance information.
• Schedule and reschedule patient appointments as needed.
• Verify patient insurance coverage and handle related insurance/financial inquiries.
• Manage patient flow to ensure timely and efficient service.
• Answer and direct phone calls in a professional manner.
• Assist patients with their needs and provide information about clinic services.
• Balance daily transactions and maintain accurate financial records.
• Collaborate with healthcare providers to ensure seamless patient service.
• Other duties as assigned.

• Strong communication and interpersonal skills.
• Knowledge of medical office practices and medical terminology preferred.
• Strong organizational skills and attention to detail.
• Outgoing and friendly personality with a professional appearance.
• Ability to multitask and handle a fast-paced environment.
• Experience in front desk or customer service roles.
• Proficiency with computer systems and office software.
• Bilingual skills are a plus.
• Commitment to teamwork, excellence, compassion, integrity, and commitment.

• Work in an environment that fosters excellence and continuous improvement.
• Collaborate with a dedicated team of professionals who are passionate about healthcare.
• Enjoy opportunities for professional growth and development.
• Contribute to innovative solutions that enhance patient care and streamline testing processes.
• Join a practice that combines advanced technology, expert care, and commitment to our patients.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

• Monday to Friday

Work Location:

In person

At Boozman Hof Regional Eye Clinic, we have proudly served as Northwest Arkansas's trusted partner in eye care for more than 45 years. Since 1977, our mission has been simple: to help you see clearly and live life to the fullest. Our practice combines advanced technology, expert care, and a heartfelt commitment to our patients.