Supply Chain Analyst - Rogers, AR

Your Job

We are hiring a Supply Chain Analyst within Customer Solutions who will use existing and emerging AI tools to create measurable customer value, improve customer metrics, and reduce cost-to-serve. This role combines analytics, AI, creative thinking, and high-impact storytelling: you’ll turn data into clear customer-centric recommendations and solutions that improve service and lower costs.

• Deliver creative, AI-enabled solutions that improve customer KPIs (e.g., on‑time delivery, fill rate, order‑to‑delivery lead time, customer satisfaction) while lowering cost-to-serve.
• Bridge analytics and operations: translate complex data and model outputs into actionable decisions for customer teams and sales account leaders.
• Support key strategic decisions through ROI analysis and clear evaluation of alternatives and the estimated risk and reward outcomes.

This role will be based out of our Rogers, AR office.

• Leverage AI solutions and analytic models (e.g., forecasting enhancements, fulfillment prioritization, routing/transport optimization, item segmentation for service levels) to reduce cost-to-serve and improve customer metrics.
• Analyze customer‑level cost-to-serve using driver‑based cost models; identify lowest‑effort, highest‑impact interventions.
• Act as a principled entrepreneur and be a “problem‑seeker” by leveraging business acumen and curiosity to understand pain points and areas of opportunity to improve processes.
• Build clear, compelling data narratives and executive‑ready artifacts (dashboards, slide decks, one‑pagers) that explain insights, quantify impact, and recommend next steps.
• Track and report program‑level KPIs and create playbooks for adoption.

• Bachelor’s degree in Supply Chain.
• 3+ years of analytics experience in supply chain, logistics, or customer operations; experience with customer‑facing projects strongly preferred.
• Practical experience deploying or working with ML/AI tools.
• Excellent written and verbal storytelling skills; ability to translate data into business recommendations.
• Demonstrated ability to work cross‑functionally and influence stakeholders.

• Technical: AI tool fundamentals (co‑pilot, KochGPT, ChatGPT), data modeling, BI tools, basic optimization. Use AI to compress analysis cycle times, elevate insight quality, and scale decision making impact.
• Business: customer acumen, commercial acumen, cost modeling, change management.
• Communication: data storytelling, slide‑deck creation, stakeholder facilitation.
• Mindset: curious, experimental, hypothesis‑driven, bias for action, comfortable with ambiguity.

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance.

Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region.

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E‑Verify.