Customer Development Specialist, eComm

No Relocation Assistance Offered

Job Number #173816 – Rogers, Arkansas, United States

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet.

Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

In today’s rapidly evolving eCommerce landscape, joining the eCommerce Customer Development team at Colgate-Palmolive presents a fantastic opportunity to contribute to strategic digital growth. We are seeking a motivated eCommerce Specialist focused on supporting strategic eCommerce growth initiatives for  (Site & App). In this role, you will assist in managing strategic and operational eCommerce activities for all of our product lines in Oral, Personal and Home Care.

Reporting to the eCommerce Director, you will play a vital part in supporting the management of over $100MM in digital Net Sales.

You will be responsible for:

• Assist in implementing business strategies and supporting execution for all our brands at  to meet digital performance targets.
• Gather and analyze data related to sales trends, customer behavior, site traffic, and other key performance indicators (KPIs) to identify omni patterns and insights.
• Create regular reports and dashboards to track and communicate eCommerce performance metrics, providing actionable insights and help assess market trends, identify opportunities, and support data-driven decision‑making.
• Support the delivery of project management tasks, contributing to an environment where team members are encouraged to develop their skills.
• Communicate and collaborate across various teams to ensure superior online execution, working closely with CD, marketing, digital commerce and content teams.

• Digital Enthusiast:
  Demonstrate a genuine passion for digital and data, staying updated on the latest developments in the eCommerce space to drive innovation and create impactful shopper experiences online.
• Collaborative Helper:
  You assist in connecting the dots to identify digital category opportunities, supporting the development of strong customer plans using insights and market knowledge.
• Team Player:
  You contribute to maintaining partnerships with internal cross‑functional teams, supporting mutual goals and collaborative strategies.
• Curious Learner:
  You are curious about understanding what works and what doesn’t, supporting the team in refining customer tactics and strategies.
• Entrepreneurial Mindset:
  Leverage an entrepreneurial mindset to drive and manage constant change in eCommerce operations and create new opportunities for growth.

• A Bachelor’s Degree is required.
• Experience in sales, digital, commercial or adjacent roles / fields.
• Good data management and communication skills, with an ability to work collaboratively across different functions.
• A proactive, data‑driven, team‑oriented attitude to driving results.
• Proficiency in Microsoft Excel, Google Suite (Sheets, Slides and more).

• Familiarity working with Walmart data tools including Scintilla, Digital Landscapes and Supplier One, and Digital industry tools for Digital Shelf.
• Experience working in consumer product goods.

Salary Range: $70,000.00 - $96,000.00 USD. Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit‑sharing, and long‑term incentives for Executive‑level roles.

Benefits:
Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility…