IT Help Desk Support Specialist

Are you passionate about technology and enjoy solving problems? America’s CAR-MART, Inc. is looking for an Help Desk Support Specialist 1 to join our team! This is an exciting opportunity to develop your skills while supporting and maintaining critical infrastructure components that help drive our business.
Compensation: Starting at $38,760

• With guidance and support, you’ll:
• Apply your knowledge in three or more of the following areas:
• PC setup and troubleshooting
• Networking
• Software deployment
• Security systems (alarms and DVRs)
• Shoretel phone systems
• IP phone technology
• Virtual Machine (VM) environments
• Participate in team projects to improve and enhance our systems.
• Ensure compliance with company policies, mission, vision, and ethical standards.
• Complete daily tasks efficiently to meet deadlines.
• Take on additional duties as assigned by your manager.
Qualifications
• Associate’s degree (A.A.) or equivalent from a two-year college or technical school.
• Six months to one year of related experience and/or training.
• Equivalent combinations of education and experience are also welcome!
This is a full time position and comes with many benefits plus, a fun, team work environment. The ideal candidate needs to be self motivated, ability to follow directions and be dependable.
Benefits We value our associates and offer a competitive benefits package designed to support your health, financial security, and work-life balance. When you join us, you can look forward to:
• 401(k) Retirement Plan:
  Secure your future with access to our 401(k) program, including employer contributions
• Stock Purchase Plan:
  Purchase company stock at a discounted rate, making it easier to become an invested partner in the company’s success.
• Health Insurance:
  Comprehensive medical coverage to keep you and your family healthy.
• Dental & Vision Insurance:
  Care for your smile and vision needs.
• Life Insurance:
  Protect your loved ones with company-provided coverage.
• Disability Insurance:
  Financial support during unforeseen circumstances.
• Supplemental Benefits:
  Options for Critical Illness, Accident, and Hospital Indemnity coverage.
• Paid Time Off:
  Enjoy well-deserved rest and relaxation.
• Paid Holidays:
  Celebrate special days with your loved ones.
• Employee Assistance Program (EAP):
  Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs.
Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable
#corp