Managing Director, Delivery

Who We Are

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award‑winning human‑first work for clients including AstraZeneca, Colgate‑Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca‑Cola Company, and Wendy's. In 2026, VML was named

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award‑winning human‑first work for clients including AstraZeneca, Colgate‑Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca‑Cola Company, and Wendy's. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions.

VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting‑edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

VML is seeking a strategic, highly operational Managing Director of Delivery to lead project management across a large national client in the CPG food space. This executive leadership role serves as the architect and steward of the account operating model, ensuring seamless execution across Brand Experience, Commerce, Retail Activation, Experiential, and emerging growth opportunities.

As the senior‑most Delivery leader on the business, this individual is responsible for creating a scalable, connected delivery ecosystem that enables growth, operational excellence, talent development, and client confidence. The role balances day‑to‑day operational rigor with long‑term transformation, ensuring the organization can effectively support a complex portfolio of brands, capabilities, and work streams. The MD acts as the connective tissue across Client Leadership, Delivery, Strategy, Creative, Commerce, Analytics, Media, and WPP partners to drive business outcomes and accelerate growth.

This individual embodies the vision of being the client’s “One Call” partner, bringing clarity, accountability, calmness under pressure, and operational leadership across the entire portfolio.

Lead the overall Delivery and Operations function. Own governance, prioritization, resource strategy, workflow optimization, and operational health of the business. Ensure successful implementation and evolution of operating model. Establish clear ownership, accountability, decision rights, and escalation paths across all work streams. Partner with senior account leadership to identify operational opportunities and areas for transformation. Act as a key member of the client’s leadership team, contributing to business strategy and growth planning.

Oversee delivery across all brands, and client business units for VML. Ensure programs are delivered on time, on budget, and at the highest standards of quality. Balance competing priorities across brand, commerce, retail activation, experiential, and innovation initiatives. Proactively identify risks, dependencies, and capacity constraints before they impact client outcomes. Drive consistency and best practices across project delivery methodologies, governance processes, and operational standards.

Own overall workforce planning and talent deployment strategy. Manage capacity planning across dedicated teams and shared resource pools. Reduce key‑person dependency risk through succession planning and capability development. Build and develop a high‑performing delivery organization. Coach and mentor Delivery leaders, fostering future leadership talent and discipline excellence. Partner with People and Finance teams on talent planning, hiring strategy, and organizational design.

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