Store - Assistant Manager

Job Summary

As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the leadership team to adapt strategies for business success while ensuring smooth operational support as needed.

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training, and development efforts when needed.
• Partner with Store Director and Associate Store Manager to cultivate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.
• Lead fit sessions that boost associate product knowledge to elevate authentic customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor when necessary.

• Have 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Can bend, reach, stretch for product as well as lift, carry, and move at least 40 pounds (18 kilos).

Hourly Range: $17.75 – $22.30

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience among other factors. The base salary is just one component of JCG’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits, and perks.

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J.Crew, J.Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• • 401(k) plan with company matching donations.
• Medical and prescription coverage (plus dental, vision, and life insurance for full‑time).
• Paid time off (PTO) plan, including paid holidays (full‑time).

Note:

Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

We are deeply committed to our Diversity, Equity, and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation, or any other basis protected under applicable law.

Our workplace should be a safe haven, where you flourish and succeed both as an individual and teammate. Discrimination, harassment, and intimidation have no place in our offices, stores, or contact and distribution centers. We will not tolerate it in any form, and furthermore, it is illegal. This applies not only to our associates but also to vendors and customers. Any behavior or acts that violate this policy will result in disciplinary action up to and including termination.