AE - Brand Ambassador; Sales Associate
Listed on 2026-06-18
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Retail
Retail Sales, Retail Associate/ Customer Service, Customer Service Rep
YOUR ROLE
As a part‑time Brand Ambassador, you bring our brand to life every day. Your goal is to provide everyone who comes into the store with an amazing shopping experience, making their day better than when they arrived. You are the face of our company, proud of it, love the products, and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your real self to work each day.
YourResponsibilities
- You engage with every guest using the AEO Selling Model, helping them find exactly what they’re looking for with a “friends first” mindset.
- You educate guests on AE & Aerie product details and make product suggestions to fit their needs.
- You introduce the AEO loyalty program and additional brand channels to guests.
- You are flexible and ready to work on the sales floor, cash & wrap, fitting room, or stockroom as needed.
- You proactively resolve guest concerns while adhering to company policy, keeping the guests’ day a priority.
- You are a team player, always willing to assist your team in getting the job done.
- You act with integrity, doing the right thing and adhering to AEO’s policies and procedures.
- You love interacting with people.
- You are energetic and can handle multiple tasks in a fast‑paced environment.
- You are available to work evenings, weekends, and holidays.
- You love AE and Aerie products.
- You’ve worked in retail before.
- You are at least 16 years of age.
- They work with real people and feel part of a family.
- They receive opportunities for development, new skill learning, and potential for career advancement.
- They receive 40% off product at both AE & Aerie year‑round, plus additional seasonal discounts with new floorsets.
- They participate in store contests and have a chance to win free merchandise and other exclusive prizes.
American Eagle is a leading American jeans and apparel brand, the go‑to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity, and inspired by our community. Our collections are designed to inspire self‑expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.
EqualEmployment Opportunity
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity laws. AEO prohibits discrimination against associates and applicants for employment on the basis of race, color, religion, creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law.
This applies to all AEO activities, including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
- Actual starting pay is determined by various factors, including relevant experience and location.
- Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide rewards at its discretion.
- Paid time off, paid sick leave, and holiday pay vary by job level and type, location, employment classification and years of service. For additional information, please refer to the company’s benefits portal.
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