Customer Experience Lead: Checkout & Omnichannel
Listed on 2026-09-30
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Retail
Retail Associate/ Customer Service, Retail Support, Retail & Store Manager
JCPenney in Arkansas is seeking a Customer Experience Supervisor II to lead store teams, coach associates on service excellence, and drive profitable sales growth through customer engagement and Omnichannel processes.
You will train cashiers, manage scheduling, coordinate interviews, and ensure compliance with iCAP programs while delivering a seamless checkout experience and strong performance metrics.
This posting is for the Customer Experience Lead:
Checkout & Omnichannel role at JCPenney, based in AR, United States.
We appreciate your interest in this position.
Join JCPenney and contribute to our ongoing work.
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We are looking to fill the Customer Experience Lead:
Checkout & Omnichannel position at JCPenney in AR, United States.
The Customer Experience Lead:
Checkout & Omnichannel role at JCPenney is now open for applications in AR, United States.
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