Key Account Manager

Key Account Manager – R238059, Mattel Sales Corp., Rogers, Arkansas

USD $101,000 – $122,000 yearly (base pay determined by location, skills, and experience). Mattel offers competitive total pay and comprehensive benefits.

Mattel is seeking a high‑impact Key Account Manager to lead the Walmart Dolls IP business and drive profitable growth for one of the company’s most important retail partnerships. The role is business‑owner for the category, responsible for strategy, customer relationships, sales execution, forecasting, promotional planning, and profitability. The position is based in our Rogers, Arkansas sales office and requires travel to the customer and Mattel’s corporate headquarters.

• Manage Mattel Dolls IP product lines, serving as the primary business owner and maintaining direct relationships with buying, planning, advertising, merchandising, and finance teams.
• Achieve quarterly and annual sales, revenue, and profitability targets by leveraging data, consumer insights, and shopper insights to drive growth and optimize return on investment.
• Build and maintain strong customer relationships, serving as a trusted business partner and identifying opportunities to expand Mattel’s presence within the category.
• Lead customer meetings and business reviews, providing data‑driven recommendations that identify opportunities, mitigate risks, and support joint business objectives.
• Manage forecasting, inventory planning, and pledge reviews, proactively identifying risks and opportunities to deliver sales and profitability goals.
• Oversee trade funding, market development funds, and customer investments, ensuring effective resource allocation and strong ROI.
• Develop merchandising strategies, including line reviews, planograms, displays, and promotional programs, to improve assortment productivity, secure incremental space, and drive sales growth.
• Maintain accurate item setup, assortment management, and fill/cut reporting to support effective inventory management and flawless execution across the account base.
• Attend toy fairs, line reviews, and product previews while maintaining a deep understanding of Mattel brands, product lines, category trends, and competitive activity.
• Partner cross‑functionally with Marketing, Sales Planning, Supply Chain, Customer Fulfillment, Finance, and Retail Marketing teams to ensure strong execution and customer support.
• Monitor category trends, competitive activity, and retailer strategies, translating insights into actionable recommendations that strengthen Mattel’s position and support long‑term growth.
• Foster One Mattel and work as a team, across categories, to enhance the local team culture.

• Bachelor’s degree in Business Administration or related field.
• 5 years’ related experience in either Consumer‑Packaged Goods or Mass‑Market Retailer.
• Experience in Account Management or related functions (forecasting and planning, category management, promotional planning, buying, etc.).
• Experience in Toys or General Merchandise categories preferred.
• Experience working with Walmart or Sam’s Club preferred.
• Insights‑based: Strong analytical capabilities with proficiency in Excel, PowerPoint, and retail data platforms (Retail Link / Scintilla experience preferred).
• Collaborative: Demonstrated success influencing cross‑functional teams and external customers.
• Poised: Strong presentation, negotiation, communication and storytelling skills.
• Driven: Proven ability to manage multiple priorities and deliver results in a fast‑paced, deadline‑driven environment.
• Accountable: High attention to detail, integrity, and an ownership mindset with a commitment to delivering high‑quality results.
• Curious: Proactive learner who seeks new opportunities, embraces challenges, and continuously looks for ways to improve the business.

Mattel offers competitive total pay programs and comprehensive benefits designed to empower employees to reach their full potential.

Mattel is an Equal Opportunity Employer. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.