Customer Strategy & Planning Manager

Job Description

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Join our Mission to Lead the Future of Snacking. Make It With Pride.

About the Walmart Biscuit Business

The Walmart Biscuit team represents over $2 billion in annual sales, making it one of Mondelēz’s largest and most strategic customers. The Business Strategy and Planning Manager role will serve as the strategic hub, integrating insights across Sales, Finance and Revenue Growth Management (RGM) to drive profitable growth and execution excellence.

The Business Strategy and Planning Manager is a critical support role on the Walmart Biscuit team, responsible for end‑to‑end planning, analytics and strategic support. Reporting directly to the Walmart Customer Vice President – Biscuit, this role partners closely with Sweet and Savory business leads, the sales finance manager and the RGM lead. The ideal candidate brings a strong foundation in sales, customer planning, category analytics leveraging both Nielsen/Circana & Scintilla.

• Serve as the central planning and strategy lead supporting the Walmart Biscuit business, representing ~2B in annual sales
• Lead development of customer volume, promotional and financial plans, ensuring alignment across Sales, Finance and RGM
• Act as the primary analytical engine for the team, leveraging syndicated data (Nielsen, Circana) to identify growth opportunities, risks and performance gaps
• Partner closely with the Walmart Customer Vice President, Sweet and Savory business leads, Sales Finance and RGM to strengthen annual and in‑year plans
• Support the team on building robust promotional plans, including analysis of trade efficiency, volume forecasts and post‑event performance
• Development, deployment and tracking of pallet‑ready displays and display compliance
• Lead sell‑through tracking and performance analysis for Limited Time Offerings (LTOs) across both Sweet and Savory portfolios
• Work cross‑functionally to support the creation of internal quarterly and annual planning materials, including leadership‑ready storytelling and performance summaries
• Serve as a thought partner and insight generator, using category and shopper analytics to enhance the annual plan and challenge the status quo
• Provide ad‑hoc analysis and insights to support business decisions, customer conversations and leadership requests

Key Capabilities & Experience

• Minimum of 7 years in CPG sales / sales strategy & planning type role
• Highly efficient in Microsoft suite, syndicated data (Nielsen preferred) and Scintilla
• Strong background in Sales, Customer Planning, Category Management and Commercial Analytics
• Demonstrated experience leveraging syndicated data to drive strategy and decision‑making
• Understanding of Walmart’s retail model, planning cadence and performance metrics
• Proven ability to operate in a highly matrixed environment, influencing across Sales, Finance and RGM
• Highly analytical with the ability to translate data into clear, actionable insights and executive‑ready narratives
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment
• Bachelor’s or higher education, MBA preferred

Work schedule: This is a full‑time hybrid role based at our Sales Office in Rogers, AR.

The base salary range for this position is $122,000 to $167,750; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for over achievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time.

Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available.

The United States is the largest market in the Mondelēz International family…