Associate Customer Business Manager Walmart

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Job Title: Associate Customer Business Manager Walmart
Location: Rogers, AR
Reports To: Director of Sales

Terms & Conditions: Full time, International assignment is not available for this role and relocation for local and international candidates is not provided.

THE ROLE:

The Associate Customer Business Manager Walmart is a high-impact, development-oriented role designed to build the next generation of Customer Business Managers (Account Managers). This position partners closely with the Director of Sales, Customer Business Managers, and cross-functional teams to lead analytics, drive strategic insights, and support execution of the Walmart Ice Cream business.

• Lead advanced analysis of Walmart business performance using Retail Link, Luminate/Scintilla, and syndicated data (Circana/IRI, Numerator)
• Translate data into clear business insights and strategic recommendations that drive growth
• Proactively identify risks and opportunities across assortment, distribution, pricing, promotion, and digital execution
• Own KPI reporting, dashboards, and actionable performance tracking
• Serve as a subject matter expert in Walmart systems (Retail Link, Luminate/Scintilla)
• Partner with the Director of Sales to develop and execute growth strategies
• Co‑lead development of customer presentations, line reviews, and Joint Business Plans (JBP)
• Own Walmart Fuel Center
• Develop a deep understanding of customer strategy, negotiation levers, and category dynamics
• Build foundational skills required to transition into an Account Manager role

• Manage item setup, portfolio optimization, and online merchandising execution
• Identify and activate growth levers to drive conversion, traffic, and online share
• Partner cross‑functionally to execute digital activations and improve performance

• Collaborate with sales, marketing, supply chain, and finance to align on business priorities
• Lead problem‑solving around inventory, forecasting, and operational challenges
• Influence internal stakeholders through data‑backed insights and recommendations

• Demonstrated ability to turn insights into measurable business growth actions
• Readiness progression toward Customer Business Manager responsibilities
• Sales and share growth across Walmart and
• eCommerce performance (conversion, search ranking, digital shelf)
• Strength of influence with internal stakeholders and senior leadership

• Is a Future Leader:
  Demonstrates strong potential and ambition to grow into a Customer Business Manager role
• Is a Strategic Thinker:
  Connects data to broader business implications and long‑term growth opportunities
Has an Owner’s Mindset:
Takes accountability for the business and proactively drives results
• Is an Influencer:
  Confidently communicates insights and recommendations to senior stakeholders, including Director‑level leadership
• Is Action‑Oriented:
  Moves from insight to execution quickly and decisively
• Is a Self‑Starter:
  Thrives in ambiguity and takes initiative to solve problems and create value
• Is Collaborative:
  Builds strong partnerships internally and with Walmart