Customer Business Lead - Walmart - Take Home Candy D01

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At Ferrara, Ferrero, Fox’s Burton’s, and The Fine Biscuits Company, we’re loved by people of all generations for the joy we bring—and that joy is crafted by our people. Join us and explore a whole world to discover, where your passion will find its place.

Today, Ferrara is the #1 sugar confectioner in the U.S, with global sales in more than 40 countries. Ferrara boasts a passionate team of over 9,000 employees around the world who deliver and create hundreds of iconic and beloved products.

In the U.S., more than 67 million households annually enjoy our popular brands like NERDS®, Brach’s®, Jelly Belly®, SweeTARTS®, Laffy Taffy®, and Trolli®. In Brazil, Dori has become a household name with snacking products that include brands such as Dori, Gomets, Pettiz, and Yogurte 100. And, in France, Carambar & Co have earned generations of loyal customers through the timeless appeal of iconic candy and chocolate brands such as Carambar, Lutti, Krema, Poulain, Vichy and Terry’s.

A privately held company, Ferrara Group is headquartered in Chicago. Ferrara boasts a network of over 30 locations in North America, South America, Europe and Asia Pacific that includes manufacturing, distribution, sales, and R&D facilities.

Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communication including during in-person meetings, strong supervision, real-time problem-solving, and participation in cross-functional initiatives.

The Customer Business Lead, Walmart, will make a meaningful impact by leading the strategy, planning, and execution of Ferrara’s Take-Home (D1) candy business s role serves as the end-to-end business owner for the desk, accountable for building strong customer partnerships, identifying opportunities to accelerate growth, and delivering profitable, sustainable results through strategic customer engagement, disciplined execution, data-informed decision making, and strong cross-functional leadership.

Serving as a key connection point between Ferrara and Walmart, this individual will shape customer plans, influence business-driving initiatives, mitigate risks, and ensure executional excellence across the business. The Customer Business Lead will represent Walmart’s priorities internally while also effectively representing Ferrara’s strategic and financial objectives with the customer, using fact-based influence and constructive challenge to create mutually beneficial solutions.

• Serve as the primary business manager of the Walmart Take-Home (D1) Candy business, accountable for delivering annual sales, profitability, and strategic growth objectives while effectively managing trade investments
• Own the end-to-end health of the business, connecting POS, shipments, inventory, distribution, pricing, trade investment, assortment, and profitability to identify performance gaps and proactively drive corrective actions
• Develop and execute strategies aligned to Ferrara and customer priorities to drive profitable, sustainable growth
• Lead annual business planning, forecasting, innovation commercialization, and promotional strategy for the desk.
• Build and maintain strong customer relationships, positioning Ferrara as a trusted strategic partner with Walmart
• Identify business opportunities, risks, and market trends and proactively develop plans to maximize performance
• Influence and align cross-functional partners including Category Management, Sales Strategy, Finance, Supply Chain, Marketing, and Retail to deliver business objectives and best-in-class execution
• Lead through influence across Ferrara, constructively challenging internal and customer perspectives, resolving competing priorities, and building alignment around solutions that balance Walmart’s objectives with Ferrara’s strategic and financial priorities
• Own key business processes including line reviews, feature submissions, item setup, forecasting, innovation launches,…