DISPATCHER (AM

Job Details

Job Location:

Rogers, AR - Rogers, AR 72756 Salary Range: $18.00 - $22.00 Hourly

Position Overview:

Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.

Hours:

Position requires an early morning start; work hours may vary based on business and operational needs.

• Provides excellent customer service to both internal and external customers.
• Responsible for carrier sourcing and development.
• Regularly and accurately dispatches customer-controlled freight.
• Responsible for verifying carriers are approved and meet all internal/external requirements.
• Optimize routing to be cost effective
• Acts as liaison for solving driver and carrier issues.
• Responsible for maintaining carrier and customer base.
• Performs other incidental and related duties as required.

• 2+ years’ transportation and third-party dispatch experience.
• 1-2 years’ warehouse experience or truck driving experience.
• 2 years’ dispatching experience

• Strong experience with Microsoft Office
• Communication with team to demonstrate & set expectations. Be supportive with the team and operations
• Professional attitude & work ethic with direct reports
• Proven ability to prioritize and multi-task
• Strong work ethic
• Handling customers & their needs with care in timely and professional manner
• Good time management skills
• Flexible fast paced worker willing to work in a changing environment.

• Fast-paced environment.
• May be required to work either 2nd or 3rd shifts.
• Requires normal vision (corrected) both close and distant.
• Requires normal hearing levels (corrected).
• Requires working at a desk to use a phone and computer for extended periods of time. Requires sitting, bending.
• Uses office equipment and machinery effectively.
• Requires normal finger dexterity for keyboarding.
• Works effectively with frequent interruptions.
• Lifting requirements of 50 lbs. occasionally.
• Minimal travel