Accounts Receivable Specialist Lead

Who We Are:Great Northern Equipment Distributing, Inc. manufactures and distributes top-quality equipment that you can trust and count on at an exceptional value. We provide quality products and trusted brands to the hardware,lawn & garden, rental, agriculture and power equipment industries. We continue to strategically partner ourselves with quality products, and incorporate smart business solutions that we can utilize across our business to provide our customers exceptional value.

Since we started in 1983, our goal has always been to understand our customer's business and develop a complete product and support solution that delivers exactly what you need.

Why ChooseGNE?

We provide an industry leading benefits package to cover healthcare, retirement, and wellness programs to help you be your best self financially and physically. On top of that, we have:

• Location Rogers, MNor Renville, MN office
• Eligible for up to 20% remote work
• Competitive Pay: $30.00 -$33.00 per hour, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value.
• Paid time off
• Parental leave
• Holiday pay
• Referral bonus
• Employee Assistance Program
• 401K with employer match
• Excellent work/life balance
• Employee Discount & Free Rental Equipment Program
• Opportunity for internal growth and employee advancement

Basic Function:The Accounts Receivable Specialist Lead contributes to shaping department policy, coordinates exemption certificate management, and serves as a department representative on cross-functional teams and projects. Helps manage aspects of a company's receivables, ensuring accurate and timely collection of payments from customers.

This involves applying payments, resolving discrepancies, and managing customer relationships through correspondence that involves email, phone and customer portal entry.

Essential functions:

• Accurately receives and processes payments from various methods, including Lockbox Checks, ACH, Credit Cards, and eCommerce accounts.
• Performs regular reconciliations of customer accounts to ensure financial accuracy and promptly identify discrepancies.
• Utilizes customer portals to facilitate efficient communication and exchange of documentation and account-related information.
• Manages outstanding invoices by initiating follow-ups, negotiating payment plans, and resolving payment-related issues to ensure timely collection.
• Maintains organized and up-to-date records of invoices, payments, and customer account details in compliance with internal and regulatory standards.
• Serves as a primary point of contact for customer inquiries, providing prompt and courteous support while fostering strong, positive relationships.
• Assists in evaluating customer creditworthiness and helps determine appropriate credit limits for customers.
• Identifies and resolves discrepancies, account errors, and billing issues to ensure the integrity of accounts receivable processes.
• Reviews department policies and collaborates with department leadership to update and communicate accounts receivable policies.
• Coordinates with other departments to find effective solutions to accounts receivable issues
• Serves as point of contact for exemption certificate management and compliance.
• Assists in compiling the necessary documentation and data required for business tax filings and compliance.
• Assists in preparing and organizing documents for company audits.

Secondary Functions:

• Greets and assists visitors, creating a welcoming environment and ensuring compliance with company safety protocols.

• Provides assistance to other departments with overflow tasks and cross-functional projects.

• Keeps supervisor informed of important developments, potential problems, and all related information necessary for effective management.

• Performs other duties as assigned.

• Attends training as directed by GNE.

Knowledge/Skills/Abilities:

The requirements listed below are representative, but not all-inclusive, of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to see a job through to…