Landscaping Operations Manager

Location:
Rogers, MN (and throughout the Twin Cities)

Pay range: $65,000-$85,000/year

Ironwood Outdoor Services is an extremely professional work environment building a destination workplace for landscape maintenance professionals - one where employees get better tools, real training, and genuine paths to build long-term careers in the outdoor industry. We provide commercial and association-focused lawn maintenance, landscaping and design, snow and ice management, tree and shrub care, mulching, and weed/pest control.

We're looking for an experienced Landscaping Operations Manager to run the day-to-day of our field operations. This person will be the pulse of the business - knowing exactly where every job stands, keeping crews on track, and making sure customers are getting the quality and communication they expect.

• Own daily scheduling, dispatching, and job assignment across all service lines (lawn care, landscaping, tree/shrub maintenance, snow removal, de-icing)
• Track every job in progress - know what's done, what's behind, and what needs to change in real time
• Oversee crew performance and quality on-site, stepping in with corrective action when needed
• Build and refine SOPs that keep operations efficient and consistent
• Manage fleet, equipment, and materials - scheduling maintenance and keeping inventory on hand
• Recruit, train, and develop Crew Leaders and Technicians; conduct performance reviews and coaching
• Manage labor hours to maximize productivity and control overtime
• Serve as the go-to contact for client concerns and operational coordination; conduct site visits to confirm quality
• Spot and pursue opportunities to upsell additional services to existing customers (eligibility of commission on those additional services sold)
• Partner with leadership on budgeting, cost control, and KPI tracking
• Review and approve service reports, timecards, and expenses

• 5+ years of progressive management experience in landscaping, construction, or outdoor services
• 3+ years directly managing both landscaping/grounds maintenance and high-volume commercial snow removal
• Proven track record leading large teams and coordinating complex logistics and equipment fleets
• Strong grasp of safety standards (OSHA) and local/state regulations
• Excellent communication, leadership, and problem-solving skills
• Comfortable with scheduling software and Microsoft Office
• Valid driver's licence with a clean record

• CLP, SIMA, or Pesticide Applicator's License certifications
• Experience with GPS tracking and fleet management systems

This role splits time between the office and the field. Expect early mornings, late evenings, weekends, and holidays during peak seasons - especially heavy snow events or critical landscaping deadlines - and the ability to work in all weather conditions.

We're growing, we're stable, and we're investing in our people. If you want to run operations for a company that takes the outdoor industry seriously - better tools, better training, real careers - we want to hear from you.