Store Counter Sales

About the Role

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales Associate, you are considered the “face of the retail store” and the go‑to person for customers entering our stores for all of their automotive needs.

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone.
• Use parts knowledge to assist other NAPA team members and answer customer questions.
• Deliver outstanding customer care and interactions with everyone who enters our NAPA Store.
• Bring customer focus and high energy to our fast‑paced store environment.
• Welcome retail customers into the store and engage them to provide a positive experience.
• Use technology (computer), cash register, telephone, and paper catalog system for transactions and customer service.

• Valid Driver’s License.
• Previous experience in a parts store or automotive industry, or a willingness to learn all things auto parts.
• High School Diploma or GED.
• Technical or trade school courses or degree (preferred).
• Excellent verbal and written communication skills.
• Love fast‑paced retail environments.
• Great listening skills and empathy for customers.

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision center.
• Knowledge of cataloging and/or inventory management systems.
• ASE certifications.
• Entirely customer‑centric (external/internal).

This position offers an hourly pay of $19.25. Many hourly positions have pay progression with set starting rates; you reach the top end of this range within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications.

• Comprehensive health, dental, and vision plans.
• 401(k) with company match.
• Paid time off: vacation, personal days, holidays, sick days, and paternal leave.
• Employee stock purchase plan.
• Tuition reimbursement and professional development opportunities.
• Wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.