Service Technician

Purpose Perform basic diagnostics, service repair and maintenance work on customer and dealership owned turf equipment. May require some direction or guidance from the Service Manager, or other technicians.

Essential Duties Performs basic diagnostics and repairs on customer equipment

Participates in all training programs offered by the dealership

Maintains current knowledge of John Deere and competitive products

Completes all reports and forms required in conjunction with work assignments

Ensures all department tools and equipment are in good working order

Assists in maintaining a clean work area and performs work in a neat and orderly fashion

Accounts for all time on a time card and for all material used in performing assigned duties

Follow all policies and procedures as specified in company manuals and as directed in the employee handbook

Skills & Qualifications 1+ years experience in performing service repairs

Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures

Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment

Ability to use Service Advisor and basic computer functions

Ability to operate vehicles and equipment used for diagnostic purposes

Proficient oral and written communication skills

Ability to lift up to 75 lbs. repeatedly

Basic Service Technician certification preferred

High School Diploma or equivalent experience required;
Associates degree preferred

Valid drivers license is required

Fork lift license preferred

Other duties as assigned
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