Bistro Assistant Manager

Position Summary

The Bistro Assistant Manager is responsible for ensuring fast, friendly, and courteous service. This role has a strong hospitality element, ensuring the lounge and restaurant deliver high quality food and drink and exceptional guest service. A strong lounge or club background is appreciated.

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Execute all Food Operations Department responsibilities by enforcing Graton Resort & Casino's policies and procedures fairly among all Team Members and in accordance with company's negotiated union contract.
• Open and close the restaurant and lounge.
• Interview, hire, and train new Team Members and effectively audit to ensure training standards are satisfied.
• Schedule shifts and assign duties to Team Members.
• Resolve Guest complaints in a professional manner.
• Conduct month-end inventory.
• Ensure restaurant and lounge adhere to all health and safety guidelines.
• Manage the inventory and order food and beverages, equipment and supplies.
• Ensure Team Members are exceeding Graton's Guest Service Standards.
• Coordinate communication between front of house and back of house.
• Conduct team huddles to pass along important information regarding property events, HR announcements, and restaurant specials.
• Evaluate and oversee job performance of all Team Members. Hold individual subordinates accountable for performance of job duties, tasks, policies and procedures.
• Other duties as assigned.