Lotus Bartender

Position Summary

The Lotus Bartender provides distinguished beverage service to Lotus High Limit Room. This position demands advanced bartending knowledge, exemplary hospitality abilities, and a strong dedication to personalized service. The bartender consistently upholds the brand's standards of excellence by combining technical proficiency, anticipation of guest needs, and discretion, ensuring memorable interactions in an upscale setting.

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Perform responsibilities in accordance with all Company standards, policies, and procedures.
• Provide luxury-level bar service to high-limit guests, proactively anticipating needs and consistently exceeding expectations.
• Offer personalized beverage recommendations and craft cocktails tailored to individual guest preferences.
• Demonstrate mastery in cocktail creation, spirit education, and wine pairing, ensuring flawless execution and presentation.
• Efficiently prepare and serve drinks, maintaining a standard of 1--3 minutes per cocktail.
• Operate all bar equipment and tools, including soda and liquor guns, strainers, shakers, bar spoons, muddles, fruit peelers, and channel knives.
• Maintain comprehensive knowledge of drink recipes, ingredients, and garnishes, adhering to company standards.
• Manage inventory, restock stations, and promptly report any variances to management.
• Anticipate guest needs, provide recommendations or substitutions, and ensure a personalized exclusive service experience.
• Execute precise bar setup, mise en place, and breakdown procedures in alignment with luxury standards.
• Deliver elite-level service to high-limit players and VIP guests with professionalism and discretion.
• Communicate guest feedback and opportunities to the manager on duty.
• Accurately operate Info Genesis POS systems, handle cash transactions, and comply with company policies regarding funds management.
• Verify liquor deliveries, reconcile orders, and report discrepancies to management.
• Maintain personal grooming and uniform standards as set by the department and company.
• This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.