Assistant Club Manager

Job Location:

Rolla, MO 65401

• Assist in interviewing and recruitment, completing initial phone interviews of member service representatives and fitness trainers.
• Drive club metrics in alignment with business performance.
• Lead by example, inspire teammates to deliver +1% service to build Raving Fans and operational excellence.
• Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modify execution to improve performance.
• Uphold company standards, manage a clean, friendly, and well‑maintained club.
• Ensure teammates consistently execute fundamentals: punctuality, dress code compliance, friendliness, and cleanliness.
• Assist in overseeing club audits to keep all areas clean, neat, organized, and in "like‑new" condition.
• Promote career growth for front‑end employees through training, development, and performance assessment.
• Perform other duties as assigned by the Club Manager.

• Must be at least 18 years old.
• High School Diploma or GED equivalent.
• Excellent customer‑service skills with a high degree of member care.
• Experience leading teams in retail or fitness environment.
• Self‑starter, self‑motivated, and enthusiastic about delivering the best experience for members.
• Well‑organized, reliable, detail‑oriented, and able to work autonomously in a team environment.

• Must be able to occasionally lift, push, or pull at least 50 lbs.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch.