Call Center Outbound Business Account Representative

Why consider this job opportunity:

• Excellent benefits package including medical, dental, and vision plans starting on your first day
• Annual tuition reimbursement of up to $5,250 in the first year
• 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for advancement and career growth within the organization
• Collaborative work environment with a focus on community support and recognition programs
• Up to $75 a month towards cable and internet services

• Follow up with current customers to ensure satisfaction and upsell additional services based on their needs
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize expertise in the employer's products to assist customers with inquiries and demonstrate value
• Problem‑solve and encourage customers to commit to services

• Proactive approach to customer interactions and problem‑solving
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with the ability to direct conversations and close sales
• Three to six months of related experience and/or training
• Associate's degree or higher is preferred

• Experience in sales or customer service roles
• Strong communication skills with a focus on customer relationship management
• Familiarity with Sales Force or similar CRM systems
• Ability to work in a fast‑paced environment and manage multiple tasks effectively
• Commitment to community service and support initiatives

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