Medical Assistant - Blues Lake Family Practice Day Shift, Dual-Posting

General Summary

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small‑town Missouri. We are committed to taking our team to the top and providing life‑saving care or supporting those who do.

• Follows established hospital policy regarding patient safety measures such as infection prevention, safe patient handling and movement, and notification of the licensed nurse when patient condition changes to ensure that patient care is provided in an optimally safe environment.
• Provides direct interaction to patients in the clinic, including escorting patients to rooms, obtaining vital signs, EKGs, verification of medications, allergies, past medical/surgical/family history and chief complaint/visit reason according to provider preference, and documenting accurate information in the patient chart in a timely manner.
• Routes phone messages, patient questions, and telephone communications to appropriate personnel.
• Acts as a general liaison between physician/APP and patient, calls patients with normal/abnormal test results, answers questions and assists physician with return calls.
• Assists with renewal and authorization of medications and administers medications (oral, IM and SQ) as ordered.
• Performs point‑of‑care lab testing and obtains blood samples and other specimens for lab testing as ordered.
• Schedules appointments, surgeries, diagnostic procedures and admissions as ordered by the physician.
• Completes necessary paperwork, prior authorization, referrals and documentation in a timely manner.
• Monitors supply inventory, assures adequate supplies, cleans and stocks exam areas.
• Informs and sets up patients and/or guardian for My Chart at the time of service and educates patients regarding the benefits of signing up for My Chart.
• Assists in orientating and training new medical assistants.
• Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and works as a team.

Completion of an accredited Medical Assistant or Medical Specialist program required or equivalent amount of working experience as a Medical Assistant or Registered/Certified as a Medical Assistant. High school diploma.

One‑year Medical Assistant or other medical specialist experience preferred but not required. Medical Clinic experience preferred.

Registered Medical Assistant (RMA) or a Certified Medical Assistant (CMA) through an approved accrediting organization, such as the American Medical Technologist (AMT) preferred. American Heart Association Basic Life Support certification required.

Considerable mental concentration required. Lifting up to 35 lbs., turning activities and nearly constant walking required. Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Frequent exposure to infectious disease and hostile persons quent exposure to communicable disease via blood and other body fluids. Minimal physical discomfort.