Programmer​/Systems Analyst, Development, And Integration

Position: PROGRAMMER/SYSTEMS ANALYST, DEVELOPMENT, AND INTEGRATION #00092830
Hiring Department

Information Technology
- Customer Outreach

Job Description

Are you seeking to make a difference in the lives of students? Are you desirous of enabling research that is changing our world? Would you like to have a strong influence in setting direction for a technology organization whose mission focuses on education, research, and application of knowledge to solve some of the world's great challenges? If so, we would like to talk to you.

If you are a potential member of the S&T information technology team and are humble, coachable, approachable, introspective, and passionate about building relationships, then we want to talk to you.

This is a professional, exempt Information Technology position with the Applications Development Team. This position is on-site 8am-5pm M-F, and may be periodically required to work after hours, nights, weekends, and holidays as required to meet the needs of our customers. This may include managing impactful incidents, maintenance events, or project implementations.

The Programmer Analyst Team Lead serves both as team leader, supervising the applications team, and as a technical expert, delivering on complex application development initiatives. They provide strategic and operational guidance to lead the IT Applications Team in effectively delivering applications and integrations that advance teaching, learning, research, and administrative goals of the university. The Programmer Analyst Team Lead will oversee and support the IT Applications team by managing personnel, resources, and priorities, and by promoting a culture of excellence, innovation, compliance, and continuous improvement.

Our ideal candidate:

* Leads with integrity to manage workload, balance resources, and successfully deliver at speed

* Learns and adapts to new environments quickly, including learning without documentation

* Brings a customer-focused outcome-oriented perspective to managing a team

* Demonstrates a positive attitude and enthusiasm

* Establishes processes for the team; continually identifies opportunities for process and solution improvements

* Creatively solves complex business requirements;
Resolves complex challenges that span multiple systems and environments

* Works well within established guardrails to direct team activities, including prioritization and time management

Team Lead

Job Responsibilities:

* Professional Presence:
Models professionalism, integrity, and respect; enhances IT's reputation across campus and with external partners

* Responsiveness:
Demonstrates reliability and timeliness in communication and service delivery

* Leadership Composure :
Maintains composure in complex or high-pressure situations and encourages a positive, solutions-oriented team culture

* Collaborative:
Builds partnerships, promoting teamwork and shared accountability

* Positively Influences Others:
Fosters a culture of excellence, inclusion, and mutual respect

* Advocates for Change:
Guides team with professionalism and transparency

* Effectively Communicates & Demonstrates Courage:
Communicates clearly, listens actively, addresses conflict, escalates appropriately, and contributes confidently to decision-making discussions

* Coaches, Mentors, and Trains Employees:
Invests in team growth through mentorship, coaching, and skills development

* Plans and Documents Work:
Establishes clear project goals, timelines, and documentation standards

* Prioritizes Work Appropriately:
Balances daily operations with strategic initiatives and institutional needs

* Successfully Executes:
Oversees implementation of complex projects, ensuring timely and effective outcomes

* Improves Efficacy:
Continuously evaluates team processes, suggests enhancements and implements improvements in team efficiency

* Budget and Financial Management:
Assists with managing team budget, forecasting, and resource allocation. Participates in related vendor contracts, procurement, and cost optimization to ensure transparency and fiscal responsibility

* Conflict Management:
Proactively addresses workplace challenges with fairness and professionalism, fostering a respectful and collaborative work environment, and escalating to IT Leadership as needed

* Project and Time Management:
Organizational skills for meeting goals on time and in scope

* Strategy:
Provides input to the development of strategies and solutions that impact university-wide technology operations and services. Serves as a key advisor to leadership on complex or sensitive technology initiatives

* Autonomy:
Operates with a high degree of autonomy within institutional policies and strategic plans. Work collaboratively in a tightly integrated team environment, mentoring one another

* Communication:
Communicate effectively through verbal and written mediums is an active/attentive listener and be open to constructive criticism

Technical

Job Responsibilities:

* Customer Relations:
Work directly with customers, project managers, data administrators, database administrators, systems administrators, and…