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IT Customer Support Manager: Lead Help Desk & Endpoints
Job in
Rolla, Phelps County, Missouri, 65401, USA
Listed on 2026-07-20
Listing for:
Brewer Science, Inc
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Brewer Science, Inc. in Rolla, MO is seeking a Manager, IT Customer Support to lead the customer support and IT Help Desk teams. The role focuses on end-point services, infrastructure support, and overall help desk performance to meet quality standards.
You will oversee ticket management, escalation, and communication with end users while driving continuous improvement and SLA adherence. A Bachelor's degree in a related field with 6+ years of experience is required.
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