Shift leader, Retail

Overview

Break Time Shift Leaders assist in the management and operations of a Break Time Convenience Store. This first step into management assists with the store's finances, performs shift supervision, and completes the necessary paperwork. Shift Leaders are energetic team members who believe it only takes a moment to make your day better.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

• Working with customers – Provide excellent customer service by engaging with customers, encouraging the store team, greeting and thanking each customer, delivering fast and friendly service, supporting peak hours, handling complaints quickly, and conducting accurate and efficient transactions.
• Day‑to‑day store operations – Assist in daily reporting, banking, inventory, bookkeeping, fuel management, ensure store cleanliness, maintain timely opening and closing, and execute food programs.
• Merchandising and sales – Execute marketing programs, perform merchandising activities, apply pricing and promotions, suggestively sell to customers, conduct vendor check‑in, and keep all merchandise stocked, clean, fronted, and faced.
• Supervising – Supervise assigned shifts in the manager’s absence, train new employees on company policies and procedures, provide input for performance evaluation and disciplinary actions, and promote food safety.
• Communication – Maintain timely and professional communication with customers, vendors, other employees, and management regarding all aspects of store operations.
• Financial Responsibility – Understand store finances, control merchandise and cash shortages, participate in audits, meet or exceed company sales and controllable expense goals, and perform loss‑control functions related to cash handling, lottery sales, and merchandise.
• Teamwork – Exhibit professionalism, assist in recruiting, training, and developing the store team, and work as a team to adhere to all local, state, and federal regulations concerning job responsibilities and store operations.
• Working with technology – Utilize point of sale systems, desktop and laptop computers, and handheld devices; perform mathematical calculations for change, complete shift reports, and count product.

• 18 years of age or older.
• Friendly, customer‑service‑oriented person who enjoys a fast‑paced work environment.
• Valid driver’s license and vehicle insurance with adequate transportation to/from bank.
• Flexible availability that may include all shifts, weekends, and holidays.
• Works well individually and in leading a team.
• Ability to perform mathematical calculations to make change, complete shift reports, and account for product during vendor check‑in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Ability to perform assigned duties with accuracy and with minimal supervision.
• Physical ability to move and position products in the cooler with temperatures as low as 30 degrees for up to one hour, and to move and position products in the freezer with temperatures as low as 0 degrees.
• Physical ability to move and position yourself to retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds.
• Ability to remain standing for up to nine hours per shift.
• Ability and willingness to occasionally ascend and descend ladders.
• Ability to visually observe and inspect items and work environment for safety concerns.
• Ability to speak, read, write, and understand English to communicate accurately with customers, coworkers, and supervisors.
• Ability to meet company requirements, including successful pre‑employment background check and drug test.
• Legal authorization to work in the United States.

• High school diploma or GED equivalent.
• Prior management/leadership experience.
• Experience in retail sales.

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for variable‑hour positions including competitive wages; paid time off and paid company holidays; the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives; and an employee assistance program. Employees have access to healthcare benefits once eligibility criteria are met.

We believe there’s always room to learn and grow, from entry‑level employees to senior leaders. Opportunities exist for internal advancement and professional development including on‑the‑job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.