Consumer Lending Sales Specialist

Brand: Advance America
Address: 615 S. Bishop, Rolla, Missouri, United States - 65401

• $750.00 SIGN-ON BONUS!!!!

Bi-Lingual Spanish is a plus!!

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!

• Competitive Wages
• Health/Life Benefits
• 401(k) Savings Plan with Company Match
• Paid Parental Leave
• Company Paid Holidays
• Paid Time Off including Volunteer Time
• Tuition Reimbursement
• Business Casual Environment
• Rewards & Recognition Program
• Employee Assistance Program

To learn more about Advance America visit the Advance America Website.

The Consumer Lending Sales Specialist (CLSS) is a performance-based, hands‑on role focused on delivering exceptional customer service while achieving individual and branch sales goals. This position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. The CLSS actively contributes to branch success by meeting performance metrics defined by management and participating in marketing and collection efforts.

All responsibilities must be executed in full compliance with federal and state regulations while adhering to established company policies, procedures, and practices.

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques
• Deliver exceptional customer experience while managing a growing consumer loan portfolio
• Present tailored financial solutions aligned with customer goals and needs
• Build and maintain strong customer relationships throughout the loan lifecycle
• Educate customers on loan terms, conditions, and product features
• Execute and track community marketing initiatives to generate growth
• Demonstrate company core values and purpose while building trust with customers and staff

• Support branch financial objectives and performance metrics
• Maintain strict adherence to company policies, state and federal regulations
• Ensure accurate cash controls and security procedures
• Maintain precise customer documentation and transaction records
• Conduct and document collection activities
• Follow Loss Prevention (LP) Standards

• Foster a positive team environment while supporting colleagues to enhance customer experience
• Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork

High School Diploma or equivalent required; some college preferred.

Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.

Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; ability to work alone on occasion; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; understanding of compliance with company policies, procedures, and laws;

proficiency with mandatory computer programs for customer transactions; procedural aptitude; relationship‑building capability.

Must stand for long periods, sit occasionally, walk, bend, squat, kneel, push/pull, reach, twist, lift up to 20 lbs.; must drive and have access to insured, reliable transportation; must comply with mandatory housekeeping duties; must meet mandatory interview obligations at any branch within the division.

• Sales & Customer Excellence
• Results & Accountability
• Leadership, Coaching & Development
• Adaptability & Growth Mindset
• Digital & Future Readiness

Must have a valid driver’s license and access to insured, reliable transportation. Must be willing to travel within the division for marketing, staffing, special events, and banking responsibilities.

Employees must wear professional attire (polos, blouses, collared shirts, sweaters, slacks or jeans, appropriate shoes) suitable for business.

Must be 18 (19 in AL), eligible to work in the USA, and must successfully complete mandatory post‑offer screenings, including criminal background check and Motor Vehicle Report (MVR). Must maintain punctual attendance. Scheduling may change to meet business needs; overtime may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition