Merger Integration Go Select Inside Sales SME

Overview

Merger Integration Go-Live Support – Select Inside Sales Subject Matter Expert (SME) role  will play a pivotal role in ensuring the successful integration of acquired businesses into our Select Inside Sales operations, focusing on providing hands-on support during the go-live phase of mergers and acquisitions (M&A). The SME will ensure a smooth transition, operational efficiency, and alignment with Gallagher’s sales strategies, tools, and best practices.

• Go Live Support:
  Serve as the primary point of contact during the go-live phase of M&A integrations for the Select Inside Sales division. Provide real-time support to sales teams, addressing operational, system, and process-related questions or challenges. Troubleshoot issues and escalate as needed to ensure minimal disruption to sales operations and client service.
• Subject Matter Expertise:
  Act as a trusted advisor on Select Inside Sales processes, systems, and workflows. Share deep knowledge of Gallagher’s sales tools, platforms, and best practices to ensure alignment with organizational standards. Provide training and guidance to newly integrated sales teams to help them adapt to Gallagher’s systems and processes.
• Collaboration and Communication:
  Partner with M&A project teams, IT, operations, and leadership to ensure a seamless transition. Collaborate with cross-functional teams to identify and address integration challenges. Communicate updates, progress, and key learnings to stakeholders throughout the go-live process.
• Process Improvement:
  Identify opportunities to enhance the go-live process and contribute to the development of best practices for future M&A integrations. Document lessons learned and provide feedback to improve the overall M&A integration framework.

• 4+ years’ experience in Inside Sales, with a strong understanding of sales operations, systems, and workflows.
• P&C License
• Keen understanding of professional and industry standards/practices
• Proficiency in Microsoft Office
• Ability to travel overnight and/or day travel up to 50% of the time.

• Deep expertise in Inside Sales strategies, processes, and systems.
• Strong problem-solving and troubleshooting skills, with the ability to think on your feet in high-pressure situations.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate across teams.
• Proficiency in Gallagher’s sales systems and tools (or similar platforms) is a plus.
• Strong communicator at all levels, both written and verbal.
• Ability to coach and provide direct feedback.
• Proficient in using technology as a tool to maximize productivity and quality.
• Consistently delivers high quality work on a timely basis.

Base pay range: $50,500.00/yr - $98,500.00/yr

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by factors including experience, education, pay market/geography, complexity, specialized skill set, and hours. On top of a competitive salary, we offer a wide range of benefits.

• Medical/dental/vision plans, which start from day one
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program for health and wellbeing
• Charitable matching gift program
• And more…

We value inclusion and diversity. Gallagher is an equal opportunity employer and prohibits discrimination based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, age, national origin, disability, veteran or military status, and other protected characteristics. Reasonable accommodations are available to qualified applicants with disabilities.