Accounts Receivable Process Integration & Carrier Relations Analyst
Listed on 2025-12-31
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Finance & Banking
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Introduction
Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence.
Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.
Introduction
Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence.
Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
How You'll Make An Impact
The Accounts Receivable Process Integration & Carrier Relations Analyst is responsible for leading the carrier relations team in managing all aspects of Direct Bill accounting-related communications and interactions. This role involves overseeing the completion of mergers and acquisitions (M&A) carrier conversions into the National Accounting Center (NAC) and ensuring that all Direct Bill commissions are accurately received and posted to the appropriate bank accounts.
Key Responsibilities :
Accounting Relationship Management:
- Act as the primary accounting relationship lead with carriers, fostering strong partnerships.
- Build and maintain robust relationships with key carrier partners.
- Oversee the end-to-end process of acquisition conversions to the NAC.
- Collaborate with the offshore team to prepare and present weekly project status reports to the M&A conversion team.
- Ensure timely and efficient completion of conversions with the offshore team.
- Organize and conduct semi-annual meetings with key carriers to enhance partnerships.
- Establish and manage escalation paths with carriers to resolve issues promptly.
- Develop and maintain a comprehensive carrier accounting contacts library across all divisions.
- Work closely with all resources, including the M&A Team, NAC, and branches, to facilitate smooth operations.
- Address and resolve branch questions and escalations effectively.
- Collaborate with the Manager to reduce turnaround time (TAT) for new acquisition conversions.
- Oversee documentation processes and handle escalations related to carrier conversions, including facilitating the completion of special forms.
- Administer and manage escalations for Carrier Portal Access for Commission statements.
- Identify and pursue opportunities for carrier consolidation to optimize operations.
- Work with the M&A team to close legacy bank accounts for recent acquisition partners that have converted to the NAC.
- Lead accounting carrier communication for NAC through phone, email, and other channels.
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