Applications Engineering Specialist - Service
Listed on 2025-12-01
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IT/Tech
Technical Support, HelpDesk/Support
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ATS Company: ATS Corporation
Requisition
Location:
Rolling Meadows, IL, US,
Date:
Jul 9, 2025
Applications Engineering Specialist – Service
Location: Rolling Meadows, Illinois
Company: ATS Life Sciences Chicago
Are you driven by customer success and passionate about delivering solutions that make a real impact? ATS Life Sciences Chicago is seeking a proactive and detail-orientedApplications Engineering Specialist – Service to join our team.
In this role, you'll be a key player in creating exceptional customer experiences by developing service proposals, delivering accurate RFQs, and managing opportunities through our CRM system (Salesforce). Your work will directly influence customer satisfaction, service bookings, and our overall success in the aftermarket service space.
What You’ll Do:Deliver detailed service quotations and RFQs for all service product offerings
Manage your opportunity pipeline in Salesforce and provide accurate, timely updates
Proactively connect with current and potential customers to identify service needs and highlight the value of our offerings
Collaborate with regional and divisional service leaders to plan customer visits and develop commercial packages
Support customer satisfaction initiatives through survey triage and follow-ups
Contribute to service process improvements and help drive simplification efforts
Assist with collections related to outstanding service invoices, as needed
Stay informed of new service offerings and participate in commercial/training meetings
Leverage CRM, ERP, and other tools to drive efficiency and resolve customer concerns
Ensure all activities align with the ATS Code of Conduct
What We’re Looking For:Education: Associate’s degree or higher
Experience: At least 5 years in sales within a technical service or parts environment
Strong track record of achieving performance targets
Excellent communication skills—both written and verbal
Strong attention to detail, organization, and time management skills
Proven ability to work independently and manage multiple priorities
Proficiency in Microsoft Office and familiarity with CRM systems (Salesforce preferred)
Physical Requirements & Work Environment:Must be able to stand, walk, push, pull, and bend as needed
Ability to lift up to 25 pounds occasionally, or 10 pounds frequently
Standard office environment with occasional exposure to manufacturing floor noise and physical hazards
Must be able to wear appropriate PPE when required
Why Join Us?
At ATS Life Sciences Chicago, you’ll be part of a fast-paced, innovative company committed to delivering best-in-class customer experiences. We foster a collaborative environment that values personal and professional growth.
Equal Opportunity Employer:
We are proud to be an equal employment opportunity employer. All applicants will be considered without attention to race, color, religion, sex, national origin, veteran, or disability status. Pre-employment screening is required.
Please Note:
Applicants must be authorized to work in the U.S. We are not able to provide sponsorship for H1-B visas at this time.
If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply.
Why YOU should join ourATS Life Sciences Systemsteam:
We value our PEOPLE- The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams.
What we do MATTERS- our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030!
INNOVATION and PROBLEM SOLVINGis at our core - Our pursuit of continuous improvement in everything we do. Our focus is on building diverse teams, stimulating innovation by challenging conventional thinking, encouraging fresh ideas and promoting creative problem-solving.
We prioritize internalGROWTH & DEVELOPMENT- ATS offers endless opportunities for professional…
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