Senior Business Analyst

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This range is provided by Gallagher. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$84,500.00/yr - $/yr

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Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you ll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you re close but not an exact match, we encourage you to apply.

The Benefits Senior Business Systems Analyst is responsible for eliciting, understanding, and documenting business requirements to support the development and execution of client analytic capabilities for the Benefits business line. These capabilities will include the data foundation of benefit plan, enrollment and utilization data as well as internal consultant- and client-facing reports that analyze client plan performance, medical and pharmaceutical utilization, and other areas that drive insights and recommendations for clients.

This role involves defining system and analytic requirements and user stories, analyzing large datasets, and delivering actionable insights. The Senior Business Systems Analyst will collaborate with business stakeholders to drive data-driven decision-making and continuous improvement to support strategic business goals.

• Lead requirements sessions with business SMEs to document and groom requirements, ensuring alignment with business needs. Requirements Validation:
  Ensure that user stories and requirements accurately capture the intended functionality and user experience.
• Document detailed user stories and estimate delivery effort to ensure clear and actionable requirements, including requirements for data visualization, analysis, and reporting, data management, and data privacy, security and compliance.
• Provide analytic support to consultants and clients to generate insights and recommendations.
• Serve as a mentor for other Business Systems Analysts, data analysts, and engineers on the team in understanding, using, and operating client analytic capabilities.
• Participate in operational execution of client onboarding, data loads, and production support.
• Understand data agreements with clients, carriers and other providers, and ensure data is handled in accordance with requirements defined by these agreements.
• Be familiar with legal, regulatory, and internal requirements for handling personal identifiable information (PII), personal confidential information, and personal health information (PHI), including HIPAA and SOC2 standards. Become trained and certified for sensitive data and ensure that all client, carrier, and Gallagher data is handled appropriately.
• Serve as a subject matter expert for consultants and the Data Analytics & AI team on clinical and healthcare data and analytics.
• Support the definition and execution of use cases and value opportunities for client analytics to develop analytic capabilities, increase operational efficiency, and improve customer and agent / advisory experience.
• Define features, requirements, and user stories based on stakeholder input, business objectives, and technical feasibility.
• Document test scenarios and execution steps, ensuring traceability to user stories and requirements.

• Bachelor’s degree in computer science, information management, or related field. A master’s degree is preferred.
• Proven experience (5 years) in data management and data strategy roles.
• Knowledge of insurance and employee benefits processes & data, health analytics, benchmarking and data-enabled storytelling
• Ability to understand Gallagher business objectives, processes and systems. Ability to analyze complex workflows and implications for data
• Experience implementing…