QA Coordinator

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions.

We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.

If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 70,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

Gallagher Benefit Services, Inc. (GBS), a division of Gallagher, consistently stands out in a competitive marketplace as an employer of knowledgeable, highly skilled and competitive talent. We are a company that touches businesses and their employees on a personal level. At the core, our job is to help protect the health and well‑being of employees and their families and provide for their financial security—all while allowing employers to attract and retain the people they need to grow and succeed.

As you consider the value of working for our team, remember our talent, winning attitude and strong performance will be highly valued and will maximize your future potential.

Position Summary:

The QA & Testing Coordinator (Microsoft Dynamics and SharePoint) focuses on supporting quality assurance processes and ensuring testing efforts align with business needs. Responsibilities include understanding business processes, identifying testing requirements, and ensuring proper QA execution as part of ongoing releases. This role involves building a comprehensive understanding of business requirements and how they are implemented within related systems under general supervision.

Essential Duties and Responsibilities:

• Act as a Subject Matter Expert in daily QA and internal project meetings
• Conduct ongoing reviews of QA testing scripts to ensure alignment with development efforts
• Collaborate with QA team members to clarify questions about intended functionality
• Work closely with functional and technical resources to understand business requirements and technical design
• Summarize QA observations to ensure transparency and alignment with project goals
• Provide daily support to the QA team, addressing needs and resolving questions
• Serve as a communication liaison between QA and functional teams
• Perform other duties as required to support organizational goals and objectives

#LI-CW1

#AP Integration

• Bachelor’s degree in business, Information Technology, Engineering or related field
• 3 years related experience required including project support
• Knowledge of software testing concepts
• Proficient in Microsoft Office Products
• Excellent verbal and written communication skills
• Experience working with both business and technical teams

Preferred:

• Knowledge of Microsoft Dynamics and Share Point
• Experience with software testing tools
• Knowledge of Scrum Framework
• Ability to translate business requirements into test cases
• Able to assess if test cases effectively test functionality
• Experience working with software QA teams
• Understanding of testing requirements for SDLC
• Experience with Dev Ops and/or AccelQ

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education,…