Salesforce Technical Lead

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters;

think of Gallagher.

The Senior Salesforce Technical Lead reports to the Affinity Development Manager and will assume responsibility for designing and overseeing the implementation of scalable Salesforce solutions. You will be responsible for the administration as well as leading development within the system, ensuring best practices in coding and architecture, and collaborating with stakeholders to align on technical solutions. Ideally this role will be hybrid as the team is generally all together in our Rolling Meadows office every Tuesday.

You can work in office or remote the other days.

• Lead the technical design and implementation of Salesforce solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, Digital Experience.
• Develop and maintain custom code (Apex, Lightning Web Components), integrations, and automation (Flows, Process Builder).
• Maintain the Salesforce data model, ensuring it supports business processes and scalability.
• Administer the Salesforce platform, including user access, security, data integrity, and system configuration.
• Collaborate with enterprise architecture to ensure alignment with corporate standards and long‑term technology strategy.
• Partner with Salesforce teams to ensure consistency, reuse of components, and adherence to best practices.
• Support the Salesforce transformation program, contributing to planning, execution, and continuous improvement.
• Manage platform health, including monitoring, performance optimization, and release management.
• Drive Dev Ops practices, including CI/CD pipelines, version control, and environment management.
• Ensure compliance with data governance, security, and regulatory requirements.

• A relevant technical BS Degree in Information Technology.
• 7+ years of experience in Salesforce development and implementation.
• Strong knowledge of Salesforce architecture, design patterns, and best practices.
• Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Excellent problem‑solving skills and ability to work under pressure.
• Strong communication, presentation, and interpersonal skills.
• Strong analytical, problem solving, and troubleshooting abilities.
• Good understanding of unit testing, software change management, and software release management.
• Knowledge of Dev‑Ops processes (including CI/CD) and Infrastructure as Code fundamentals.
• Experience performing root cause analysis on data and processes to answer specific business questions and identify opportunities for improvement.
• Preferred: data engineering experience leveraging technologies such as Snowflake, Azure Synapse, ADLS Gen 2, Logic Apps, Azure Functions, Databricks, and SQL Server.
• Preferred: integration experience with Genesis and Worldpay technologies.
• Preferred: skills to read and write effective, modular, dynamic, parameterized, and robust code, along with the ability to establish and follow already established code standards and ETL frameworks.
• Preferred: detail‑oriented with strong organizational skills.
• Preferred: ability to manage multiple priorities and deadlines.
• Preferred: proactive problem‑solver and decision‑maker.
• Preferred: collaborative team player with a growth mindset.
• Preferred: excellent written and oral…