Claims Paralegal

Overview

The Claims Paralegal role plays a critical role in managing incoming legal documents and supporting cross-functional teams in responding to service of process items. This position requires strong familiarity with civil procedure, legal terminology, and risk management practices, particularly in connection with workers’ compensation and insurance operations. The ideal candidate will demonstrate precision, discretion, and responsiveness in a fast-paced environment, ensuring timely and accurate handling of subpoenas, complaints, administrative charges, and related pleadings.

• Acknowledge and oversee service of process for multiple divisions.
• Send letters objecting to defective invoices following subpoenas.
• Use independent discretion and judgment and involve legal as appropriate.
• Timely address issues involved in responding to items received through agent for service of process.
• Work with claim handlers and legal to organize documents related to claims or litigation.
• Work with finance team and outside collections professionals to submit documentation and follow-up on pending matters; and
• Back-up claims team as requested, including reports, file maintenance, and special projects.

Required:

• Associate’s degree
• Paralegal certificate
• 3 years litigation experience required
• Thorough knowledge of legal concepts, legal terminology and jurisdictional litigation protocols for federal and state courts
• Electronic filing experience necessary

Preferred:

• Bachelor’s degree

• Good written and verbal communication skills
• Ability to follow instructions along with existing processes and procedures
• Basic understanding of legal customs/practices for examining, organizing, and processing legal documents
• Ability to handle high volume of incoming subpoenas with efficiency and accuracy
• Strong communication skills, particularly in written form
• Ability to adapt to different communication styles as needed
• Strong organizational skills and ability to organize and maintain documents to support legal team
• Ability to work with outside vendors of legal services
• Ability to work in a team and a fast-paced environment

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment…