Office Manager

We are growing and seeking an energetic, motivated, and professional Office Manager to help take our business to the next level. This role is central to our growth strategy—you will be entrusted with broad responsibility for running daily operations, developing the customer base, and ensuring our teams deliver exceptional service. The Office Manager will be empowered to make decisions, solve problems, and lead initiatives that directly impact the success of the business.

This is not just an “office job.” The right candidate will thrive in a dynamic environment, balancing customer service, team leadership, sales, marketing, and operational excellence. If you are reliable, hardworking, trustworthy, and ready to step into a role with significant responsibility and growth potential, we want to meet you.

• No nights, weekends, or holidays!
• Competitive hourly/salary pay (based on experience).
• Paid Time Off.
• Mileage reimbursement & bonus opportunities.
• Flexible work hours when business allows.
• Family-oriented work environment.
• Recognition and performance-based rewards.

• Operations Leadership:
  Oversee daily office and field operations to ensure smooth business performance.
• Execute all daily/weekly responsibilities per Two Maids standards and local office processes.
• Manage scheduling, payroll, team member compensation, and inventory.
• Maintain accurate financial records, collect payments, and ensure compliance with policies.

• Lead recruiting, hiring, onboarding, and training of team members.
• Provide coaching, motivation, and performance management to ensure employee success.
• Foster a positive, professional work culture that retains talent and drives results.

• Deliver world-class customer service in all interactions (phone, email, text, face-to-face).
• Resolve customer concerns promptly and professionally.
• Build relationships in the community to increase awareness and referrals.
• Actively participate in sales and marketing initiatives to grow the customer base.

• Partner with ownership to devise and execute local marketing strategies.
• Track KPIs, provide reporting, and recommend process improvements.
• Support long-term business growth through disciplined planning, execution, and follow-up.

• Must be 21 years of age or older.
• High school diploma or GED required; college degree preferred.
• Minimum 2–3 years of experience in office management, operations, or customer service leadership (service industry experience a plus).
• Strong organizational, time management, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency with CRM/scheduling software and basic office technology.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Must have a reliable vehicle, valid driver’s license, and insurance.
• Availability Monday–Friday, 7:30 am – 5:00 pm.