Account Manager, Brand Maintenance

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Stratus is the market leader in brand implementation and maintenance, transforming how national brands connect with their customers. From exterior signage to site refresh and remodel, we deliver ideal solutions to meet all client branding needs.

The Account Manager (AM) is responsible for managing client relationships, ensuring company offerings meet individual client needs, and driving the development, planning, and execution of client projects. The AM must meet or exceed service level agreements (SLAs), annual operating plans (AOPs), and profitability targets while growing the assigned book of business through deepening client engagement and expanding wallet share.

• Project/program management experience preferred.
• Excellent communication, presentation, and influencing skills at all levels.
• Client‑focused solution delivery experience.
• Strong analytical and problem‑solving skills.
• Intermediate‑advanced computer skills, including Microsoft Office.
• Proven ability to manage multiple accounts simultaneously with sharp attention to detail.
• Professional and well‑developed communication skills.
• Decision‑making, critical thinking, and problem‑solving skills.
• Positive attitude and teamwork with a desire to exceed goals.
• Familiarity with facilities maintenance or related industry a plus.
• Strong project management skills overseeing multiple complex projects simultaneously.

• Proven experience leading teams and managing to meet/exceed goals.
• Prior knowledge and experience in the parallel industry preferred.
• Bachelor’s degree from a four‑year college or university (preferred) or equivalent work experience.
• Prior experience with cross‑functional teams on multi‑site or customer projects.
• Proven negotiation skills.
• Ability to work on‑site at client corporate location, as necessary.

• Remains calm and focused under pressure and stressful situations.
• Works in front of a computer for prolonged periods.
• May require working before or after regular hours as business needs arise.
• Travel nationally (auto & flight) as required.
• Adapts readily to a dynamic, fast‑paced work environment.

• Supportive & Friendly Culture
• National accounts for Fortune 500 companies
• Medical, Dental, Vision coverage options
• Flexible Spending & Health Savings Accounts
• Company‑paid Life Insurance
• 401(k) with Employer Contribution
• Company‑paid Short/Long Term Disability
• Generous Paid Time Off program + Holidays
• Career Growth Opportunities and Career Mapping
• Additional perks:
  Pet Insurance, Employee Assistance Program, Educational Assistance, Identity Theft Protection, Commuter Benefits, and employee discounts.

$60,000 – $65,000 annually. Pay range listed reflects the potential pay for this role. Actual compensation will depend on responsibilities, duties, and relevant experience and skills.

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