Student Retention & Success Coordinator
Listed on 2026-02-13
-
Education / Teaching
Education Administration, Special Needs / Learning Disabilities
Job Title:
Retention Assistant
Location:
GHC - Cartersville Instr. Site
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job : 294496
About Us
Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.
We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 Aspen Prize for Community College Excellence.
Job SummaryThis position is responsible for researching, planning, and executing effective strategies and programs. These strategies and programs will lead to enhanced retention and student success for students from populations and/or courses that would benefit from additional academic support as identified in institutional data sets. This position reports to the Director of Tutoring and Learning Support.
ResponsibilitiesIs responsible for understanding, support, and carrying out the college's mission, vision, and values and compliance with mandates and regulations of government and accrediting bodies
Coordinates with Academic Affairs, faculty and learning to meet supplemental instructional needs and reports on enrollment and retention data
Manages, oversees, trains and reports on the college
¿ s Early Alert System
Monitors individual student academic advancement on an ongoing basis and connects students with intervention support services thought the use of early intervention processes
Communicates with faculty and staff to develop and maintain academic support programs that ensure student success
Works with Student Engagement and academic support services, college staff, and faculty to develop and implement retention initiatives and services
Manages hardship withdrawal Applications to collect relevant data from student and submit to Provost
¿ s Office
Receives full withdrawal submissions and contacts students to guide them through the process
Communicates with faculty and staff as retention programming and academic support services are developed and aligned
Communicates effectively in a professional, tactful, and courteous manner with students, employees, faculty, and the general public
Ensures that all activities are conducted within the established College policies, FERPA guidelines, and other applicable laws pertaining to employment and education
Performs assigned responsibilities, other related duties, and tasks according to established practices, procedures, techniques, and standards safely and with minimal supervision
Knowledge and level of competency commonly associated with the completion of an associate degree in a course of study related to the occupational field
Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for 1 year
Equivalent Combination of Experience and/or Education
¿ 2 years
Possession of or ability to readily obtain a valid driver
¿ s license for the type of vehicle or equipment operated
$40,000 annually
Required Documents to Attach- Cover Letter
- Resume
- Unofficial Transcripts (if applicable)
Knowledge of college and department policies, procedures, and practices with the ability to answer work related questions
Knowledge of the Family Educational Rights and Privacy Act (FERPA), and other applicable laws pertaining to employment and education
Ability to present materials effectively to individual students or groups
Working knowledge of ADA regulations with…
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