Financial Aid Advisor

The financial aid advisor has the primary responsibility of packaging financial aid for all incoming students, including freshmen, transfer and readmitted students. The advisor communicates financial aid packages to students and their families and assists with any questions they might have. The financial aid advisor is responsible for creating Power Points for student orientations and is also the presenter at the events (new student orientations, Shorter preview days and high school financial aid nights).

• Import data from admissions to Power
  
  FAIDS in order to create student population and download and import paperwork to complete student financial aid packages.
• Coordinate with admissions scholarship amounts for incoming students.
• Assist with ensuring financial aid awards for student athletes are in compliance with NCAA regulations.
• Evaluate student eligibility for federal and state aid programs.
• Process federal, state and institutional financial aid for all incoming students accurately and in a timely manner complying with all applicable policies and procedures.
• Counsel with parents and students as necessary to explain their financial aid package and options for paying the remaining balance on their bill.
• Supervise student workers in the financial aid office
• Ensure students are completing tasks in a timely and efficient manner
• Assist with marketing of FAFSA-related events and promotions
• Present financial aid information at Orientation, Move in and local High Schools
• Provide exceptional customer service to prospective students and their families via phone and email.
• Perform student verifications
• Other duties as assigned

• Ability to manage multiple priorities and maintain attention to detail
• Maintain confidentiality of student records
• Stay up-to-date on federal, state and institutional financial aid policies
• Ability to quickly and accurately learn and implement new processes
• Experience in Power
  
  FAIDs and Jenzabar preferred