Bilingual Patient Account Representative
Job in
Rome, Floyd County, Georgia, 30161, USA
Listed on 2026-02-21
Listing for:
U.S. Physical Therapy
Full Time
position Listed on 2026-02-21
Job specializations:
-
Healthcare
Healthcare Administration, Medical Billing and Coding
Job Description & How to Apply Below
Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this through carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned and together, we have over 20 years of well-qualified therapy experience. We serve communities in 8 counties, with a total of 23 outpatient clinics. And we're probably not done growing, so join our company and grow with us!
Step inside any one of our locations and you'll feel it: a culture of care, professionalism, and human connection.
Job Description
Ability Rehabilitation is seeking a full-time experienced Bilingual Patient Account Representative to join our fun, energetic, family at our outpatient orthopedic clinic in Rome. Your big smile will go a long way in our clinic.
* Rebilling, follow-up, and collection activity for assigned payers.
* Researching, appealing, and addressing patient account balances.
* Accurately and thoroughly document pertinent collection activity performed.
* Verify claims adjudication utilizing appropriate resources and applications.
* Initiate telephone and/or letter contact with parties responsible for reimbursement for services provided.
* Edit/Update claim information to meet and satisfy billing compliance guidelines for electronic and paper claim submission.
* Demonstrate knowledge of HIPAA privacy and security regulations by appropriately handling patient information.
* Participate in monthly meetings, training seminars, and hands-on training as well as identify trends and claim-related issues.
Qualifications
* Bilingual
* Excellent verbal and written communication skills.
* The ability to multitask with great attention to detail.
* Outstanding customer service when communicating with patients and insurance carriers.
* Demonstrate analytical and problem-solving skills.
* Work well in a team environment towards monthly, quarterly, and annual goals.
* Strong knowledge of Billing/EMR software.
* Proficient in MS Word and Excel.
* Bilingual
* Outgoing and energetic personality. Most importantly - you need to have FUN while you work!
* High school diploma or equivalent.
* Insurance collections experience.
Additional Information
* Excellent benefits package, including 401k, medical, dental, vision, paid time off & more!
* Multiple opportunities for professional development, specialization, and leadership
* Corporate discount plans
* Employee Assistance Program (EAP)
* Family-Friendly Work Environment
* Investment from a company that wants you to succeed and thrive
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