Consumer Access Front Office PRN Job Rome area,Georgia USA,Healthcare

Our promise to you:

Joining Advent Health is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Advent Health is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.

All while understanding that together we are even better.

Schedule:

PRN

Shift:

Day (United States of America)

Address:

501 REDMOND RD NW

City:

ROME

State:

Georgia

Postal Code:

30165

Job Description:

Work Schedule:

Mon-Fri 6:30AM-5:30PM (PRN)

Ensures accurate patient registration and insurance verification
, collecting complete demographic and insurance information to prevent duplicate records and billing issues.
Verifies insurance eligibility and obtains pre-authorizations within established time frames, coordinating with utilization management as needed.
Performs Medicare compliance reviews and issues Advance Beneficiary Notices (ABNs) when required.
Calculates patient financial responsibility, collects payments, and establishes payment plans
, including accurate cashiering and reconciliation.
Provides excellent customer service and cross-department communication
, documenting all patient and payer interactions to support a seamless patient experience.

Knowledge, Skills, and Abilities:

Initial Patient Intake: Greet patients professionally, provide new patient forms, and obtain essential demographic information to ensure accurate patient files.
Insurance Verification & Authorization: Confirm active insurance coverage, eligibility, and benefits for every visit. This includes obtaining necessary pre-authorizations or referrals, especially for specialized treatments like wound care.
Financial Counseling & Collections: Explain financial policies, copayments, and deductibles to patients. Responsibilities include collecting payments at the point of service and balancing daily cash flow.
Appointment Management: Schedule and confirm recurring therapy sessions based on provider availability, while also managing cancellations and waitlists to maintain efficient patient flow.
Medical Record Integrity: Accurately input and update data in Electronic Health Record (EHR) systems to support both clinical care and billing functions.
Compliance & Privacy: Protect patient confidentiality by adhering strictly to HIPAA regulations and ensuring all admission documentation, such as treatment authorizations, is complete.
Clinical Support Coordination: Collaborate with medical staff to communicate important patient details and ensure that physician orders for services are valid and compliant with guidelines.

Education:

Associate [Preferred]
High School Grad or Equiv [Required]

Work Experience:

1 customer service [Preferred]
1 relevant healthcare [Preferred]
1 revenue cycle [Preferred]

Additional Information:

Licenses and

Certifications:

Certified Healthcare Access Associate (CHAA) [Preferred]
Certified Revenue Cycle Rep (CRCR) [Preferred]

Pay Range:

$15.89 – $25.43

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category:

Patient Financial Services

Organization:

Advent Health Redmond

Schedule:

Per diem

Shift:

Day

Req :

#J-18808-Ljbffr


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