Care Coordinator Lung Cancer Screening - Imaging Department

High School Diploma or GED required. RMA or CMA preferred due to specific responsibilities for lung programs. Computer experience required. Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. Knowledge of medical records software preferred. Customer service experience required.

N/A

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• Confirm patient eligibility for lung cancer screening through tobacco intake, completes screening orders and schedules screening.
• Coordinate and prepare financial estimates for patients.
• Obtains insurance authorizations as needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patients on insurance coverage.
• Coordinates and schedules procedures, diagnostic testing, or other services within various departments with internal and ancillary providers
• Reviews, schedules, and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

• Excellent oral and written communication skills
• Strong interpersonal skills

• Clean, well-lit, comfortable office setting

Standing, Walking, Sitting, Bending, Reaching with arms. Finger and hand dexterity, Talking, Hearing, Seeing, Lifting, carrying, pushing and or pulling:

X20 lbs. maximumX
50 lbs. maximumX
100 lbs. maximum