Analyst​/Background Investigator

What do our values – Professionalism, Service, and Integrity – mean to you? At PSI, they are at the core of everything we do. Our values are embodied by everyone in our organization, represented in our brand and in our products.

PSI Background Screening is seeking an Analyst for our Rome, Georgia office. We are seeking a self-motivated individual to conduct pre-employment screening in a professional, fast-paced office environment.

This is NOT a private investigator position.
Passing an extensive background investigation is required. To learn more about our company please visit our website at  .

• Analyze the data provided and determine additional information needed to facilitate the completion of the investigation
• Conduct research tasks to complete investigations efficiently and within legal guidelines
• Follow up with applicants and clients for additional information that is needed via telephone or email
• Manage occupational health and drug testing programs by coordinating with clients, applicants, collection sites, and third-party vendors to support testing services, while ensuring accurate documentation, timely communication, and issue resolution.
• Coordinate the secure processing, review, and distribution of student background screening and drug testing reports by verifying report accuracy and completeness, managing confidential documentation, encrypting protected files, and communicating with authorized school and clinical program contacts in compliance with company security standards.
• Manage student immunization tracking by reviewing and verifying healthcare documentation, maintaining accurate records within the platform, monitoring background checks and drug screenings, communicating with applicants and clients regarding missing information, and ensuring all processes comply with HIPAA, PII, and confidentiality standards.
• Grow your understanding of the recruiting, talent management, and background check industries

• Full-time position, Monday through Friday 9:00 AM to 5:00 PM
• Strong computer skills (MS Office, web navigation, data entry tools)
• Ability to perform duties with limited guidance and oversight
• Skills in or desire to learn about customer service
• Ability to manage and complete multiple tasks simultaneously
• Strong verbal and written communication skills, including telephone and e-mail
• Associate’s Degree or functional equivalent preferred
• Openness to occasional overtime hours, as needed

• Start at $17.25, raise to $17.75 after 60 days
• Bonus opportunities for excellent work output
• Flexible hybrid working environment after completion of onboarding period
• Full benefits available after 60 days
  • Health, dental and vision insurance
  • Basic and supplemental life insurance
  • Long term disability insurance
  • Paid company holidays (plus your birthday!)
  • Generous earned time off plan
  • Company-matched retirement plan

• Please submit resume to psic We ask that you do not come by or contact our office. We will reach out to you should you meet the requirements of the job posting.

Job Type: Full-Time

Job Function:
Administrative, Customer Service