Spanish Healthcare Interpreter

Department
: 11604 Enterprise Corporate - Language Services

Status
:
Full time

Benefits Eligible
:
Yes

Hours Per Week
: 40

Schedule Details/Additional Information
:
Variable schedule, day, evening and weekend.

Pay Range
: $24.10 - $36.15

This job is much more than being bilingual. The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter by accurately and skillfully interpreting via oral and written communication.

• High school diploma required. Bachelor's degree preferred.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completion of an Interpreter Language Assessment required.
• Completion of a 40-hour Medical Interpretation Training Program within 1 year of hire required.

• Proactively responds to requests for language access in a healthcare setting. This includes in-person interpreting, telephone interpreting, video interpreting, and basic translation.
• Leverages technology as needed to deliver services in a variety of modalities, troubleshooting basic application issues with software and customers as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities, striving to contain costs at all times and leveraging vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs, including patient education, appointments, discharge instructions, procedures, emergency encounters, and assessments.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of the patient's culture in relation to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educates customers appropriately.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development, and more – so you can live fully at and away from work.

• Base compensation within the listed pay range based on qualifications, skills, experience, and/or training.
• Premium pay such as shift, on‑call, and more based on job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, short‑ and long‑term disability.
• Flexible Spending Accounts for eligible health and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note:

Eligibility for programs above may depend on FTE status (e.g., full‑time, part‑time, per diem, temporary). Please ask a Recruiter for more information during an interview.

The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The interpreter accurately and skillfully interprets oral communication and basic written information, related to the healthcare encounter, between the Limited English Proficient (LEP) customer and the care team. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes.