Key Account Manager - Spindles & CNC Tool Holders

Suhner Industrial Products Corp. is part of the Suhner Group, a family‑owned Swiss company with more than 100 years in the industry. The North American headquarters, located in Rome, GA, has served the U.S. and Canadian markets since 1976. Suhner is a recognized leader in the Machining Division, offering spindles, multi‑head drilling units, and CNC machine tool holders, backed by a full design, repair, service, and training center supporting OEM and manufacturing customers across automotive, aerospace, defense, and industrial markets.

The Key Account Manager will drive growth for Suhner’s Machining Division by managing and expanding relationships with OEM customers, machine builders, and key partner accounts. This is a technical, relationship-driven sales role requiring the ability to navigate complex customer organizations, manage a long and structured sales cycle, and provide credible technical input on machining processes such as drilling, milling, tapping, reaming, and cutting.

• Maintain expert‑level knowledge of Suhner spindles, multi‑head drilling units, and CNC tool holders, along with their applications.
• Articulate technology and product positioning to both business and technical audiences.
• Respond to the technical elements of requests for quotation; prepare and support quotes and estimates.
• Listen to, interpret, and translate customer requirements into workable technical and commercial solutions.

• Actively pursue and build relationships with OEM customers and machine builders across automotive, aerospace, defense, industrial manufacturing, truck and trailer, balancing equipment, pipe forming, and plasma table markets.
• Work closely with OEM customers to integrate Suhner’s spindles and multi‑head drilling units into their equipment.
• Identify and pursue opportunities to expand Suhner’s footprint within the market.

• Develop and execute account plans for CNC tool holder opportunities, primarily focused on CNC machine builders and their distribution networks.
• Engage stakeholders across sales, engineering, and management functions to build internal alignment and advance opportunities from initial contact to established business.
• Work with industry partners and channel contacts to support tool holder opportunity development and execution.

• Serve as the primary point of contact for key accounts, ensuring consistent communication and a high standard of customer service.
• Develop and execute strategies to maintain and grow existing account relationships.
• Regularly assess customer needs and recommend tailored solutions to improve satisfaction and retention.

• Develop and implement a sales strategy aligned with the Machining Division’s business objectives.
• Identify new target markets, segments, and customers to drive growth.
• Maintain a structured, accurately reported pipeline; manage long sales cycles and keep opportunities moving through consistent follow‑up and coordination.
• Collaborate with internal teams on resource planning to support quota and growth targets.

• Explore and develop new business opportunities, partnerships, and strategic alliances.
• Expand Suhner’s presence into new markets and sales channels.
• Monitor market trends and the competitive landscape to identify areas for growth.

• Bachelor’s degree in Business, Engineering, or a related field; equivalent combination of education and experience considered.
• Proven experience in technical sales or business development within machining, CNC tooling, or industrial manufacturing markets.
• Stron…