PRN Public Safety Officer Unarmed

Overview

Department: 11926 Atrium Health Floyd Medical Center - Public Safety

Status:
Part time
• Benefits Eligible:
No
• Hours Per Week: 0
• Schedule Details/Additional Information:
Varies
• Pay Range: $21.85 - $32.80

• Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion in accordance with policies, procedures, and training.
• Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair.
• Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including inspections to identify vulnerabilities, hazards, and fire conditions; audits of Interim Life Safety Measures; patient valuables management; and thorough contraband searches.
• Assists team members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control and monitors conduct of visitors on premises; confronts unauthorized persons for questioning.
• Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents.
• Serves as a primary resource for de-escalation, utilizing use of force when necessary (e.g., conducted electrical weapon (CEW), handcuffing).
• Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.
• Responds immediately to emergency and crisis situations; physically intervenes in accordance with training where there is potential for injury.
• Investigates incidents on Advocate Health property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation.
• Performs liaison rounding duties to cultivate partnerships with all departments and units. Delivers security awareness education to team members to enhance site-wide security.
• Liaisons with federal, state, and local law enforcement and first responder agencies. Coordinates, briefs, and monitors every law enforcement prisoner/patient guard to ensure policy compliance and prevent unsafe practices.
• Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g., “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g., TASER), including training on department-issued equipment and requirements identified in training academy and Annual Training Plan.
• Assists with exterior traffic and crowd control, including parking enforcement, valet parking assistance, and vehicular assistance.

• Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment; recertification not required.
• A valid driver’s license issued by the Division of Motor Vehicles.
• For Illinois teammates: completed State of Illinois 20-hour Basic Security Officer course; FOID card (Firearm Owners Identification Card) issued by the Illinois State Police.
• For Wisconsin teammates:
  Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
• Certified in Conducted Energy Weapon (e.g., TASER) use within 90 days of hire and periodically thereafter.

High school graduate or GED

Typically requires 1 year of experience in a security, related public safety, or customer service area that includes responding to emergent situations and identifying and resolving issues posing potential risk to patients, visitors, teammates and/or property.

• An above-average level of emotional intelligence, including empathetic and compassionate responses to teammate, visitor, and patient incidents.
• The ability to function in a work…