PRN Public Safety Officer Unarmed

11926 Atrium Health Floyd Medical Center - Public Safety. Part time. Pay range $21.85 - $32.80 per hour. Hours per week: 0 (varies). Schedule details: varies. Benefits eligible:
No. Status:
Part time.

• Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances in accordance with policies and procedures.
• Inspires confidence by presenting a professional, approachable, and service-oriented appearance and demeanor.
• Complies with and enforces all safety and security rules and regulations.
• Maintains department uniform and equipment in good repair.
• Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.
• Assists team members, patients, and visitors by providing information, directions, and physical help.
• Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning.
• Prevents, responds to, and investigates workplace violence.
• Responds to service calls such as combative or threatening patients or visitors and team member incidents.
• Serves as a primary resource for de-escalation, utilizing use of force when necessary (e.g., conducted electrical weapon (CEW), handcuffing).
• Plans, prevents, practices, and responds to emergencies such as lost or abducted infants/children, fire, and active threats.
• Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.
• Investigates incidents that occur on the property and completes timely and accurate reports. Addresses and escalates complaints to the appropriate leader and provides supporting documentation.
• Performs liaison rounding duties to cultivate close partnerships with all departments and units, delivering security awareness education to team members.
• Liaises with federal, state, and local law enforcement and first responder agencies, coordinating, briefing, and monitoring every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
• Maintains current department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g. TASER), including training on all department-issued equipment and/or requirements identified in the training academy and the annual training plan.
• Assists with exterior traffic and crowd control, including parking enforcement, valet parking assistance, and vehicular assistance.

• Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one‑time basis within two years of appointment to this role. Recertification is not required.
• A valid driver’s license issued by the Division of Motor Vehicle.
• For Illinois teammates: completed State of Illinois 20-hour Basic Security Officer course.
• For Illinois teammates:
  Firearm Owners Identification Card (FOID) issued by the Illinois State Police.
• For Wisconsin teammates:
  Concealed Carry Weapon (CCW) license issued by the Department of Justice.
• Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter.

High school graduate or GED.

Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property.

• An above-average level of emotional intelligence, including empathetic and compassionate responses to teammate, visitor, and patient incidents.
• The ability to function in a work environment that maximizes teammate talent, treats…